4.7
40K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Use the SydneySM Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. Easily manage your benefits at your fingertips whenever you need them with your personalized health and wellness information all in one place.

• Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.
• Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.
• Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.
• Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.
• View claims – Easily track your claims including the status and your costs.
• Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.
• Refill your prescriptions – You can set up automatic refills and reminders for your medications.
Download Sydney Health to your device today.

Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.

Sydney Health options are based on each member’s plan, so some features may not be available to all members.
Updated on
Feb 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 5 others
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.7
39.1K reviews
Caitlin Fallon
January 27, 2024
Really buggy. As I'm trying to navigate through different pages, they just won't load and will pull up a white screen, then when I try to hit the back button it will take me back to the home screen of the app rather than the previous page. I've been trying to do things on the app to get rewards and it is not registering that I have done the required steps to receive the rewards. Hoping for some updates to make the app experience smoother.
86 people found this review helpful
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Elevance Health, Inc.
January 30, 2024
Hello Caitlin, Thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us, please email us at Sydney@anthem.com. Thank you. ~Sydney ~
Jason Hurder
January 5, 2024
Clean interface and easy to use. Very happy with the app, and customer support is VERY fast to respond to issues. I'm not sure where the negative reviews come from, I haven't had any issues with it. BTW - if you're trying to connect it to Google Fit and can't find the option like me, it's under Menu -> My Health Dashboard, scroll down till you find the Activity Tracking section.
90 people found this review helpful
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Elevance Health, Inc.
January 8, 2024
Hello Jason, Thank you for taking the time to share your feedback with us. We are glad to see you had a positive experience! If you have any questions or want to share additional feedback with us, please email us at Sydney@anthem.com. Thank you. ~Sydney ~
Stuart Lending
February 3, 2024
Primitive. Pretty bad at managing prescriptions. It doesn't let you set up for auto refill until the prescription is due. It also seems to randomly end auto refills with no notifications (I made no changes to my plan). So for a few prescriptions I've had to go without them. There are some prescriptions it won't let you set up for auto refill, but does not explain why. No error messages. I recommend setting prescriptions up at your local pharmacy if you can't have outages
29 people found this review helpful
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Elevance Health, Inc.
February 7, 2024
Hello Stuart, Thank you for taking the time to share your feedback with us. We would like to help, please email your username to us at Sydney@anthem.com. Thank you. ~Sydney ~

What's new

Along with our general bug fixes and improvements, we have updated several features within the application to help with ease of use.

Don’t forget to rate us! Your feedback helps us make it better.

If you have questions about the app, please email Sydney@anthem.com