3.3
453 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Stay connected to your insurance anytime, anywhere with the Auto-Owners mobile app. Easily manage your policies, payments, claims and more.

• Pay your bills
• Set up and manage automatic payments
• Request roadside assistance
• Submit a glass claim
• Check claim status and view claim documents and history
• Access your insurance ID cards and policy documents
• Get temporary proof of insurance for a newly acquired vehicle
• Manage how you receive documents, including paperless options
• Update your texting preferences and choose how you receive important alerts
Updated on
Aug 26, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
431 reviews
Brizaksmommy
September 30, 2022
Update: Still have issues signing in but figured out a work around that works on my phone. 5 stars if I didn't have to do this. Unable to sign in. I continue to receive a timeout error. I loved this app until two or three weeks ago when this started happening. I now have to log-in through my browser and hope for the best. I sometimes get the same message there but I can usually get in after three tries. I'm unable to get in through the app at all.
41 people found this review helpful
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Auto-Owners Insurance Company
April 28, 2025
9/30- UPDATE - Were you able to resolve the issue by contacting our tech support team? We're sorry to hear you are having trouble with the app. Please email us at Auto-OwnersCustomerCenter@aoins.com or call our support line at 1-800-288-8740 and we will try to troubleshoot the issue with you!
Ray Mills
July 14, 2025
Installed the latest version and get the following when attempting to sign into the app: "An unexpected error has occurred. Please try again later" The error has not changed for many days. Clearing the cache, data, and a force stop does not change the message.
2 people found this review helpful
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Auto-Owners Insurance Company
July 14, 2025
Please contact us at Auto-OwnersCustomerCenter@aoins.com, or call our support line at 1-800-288-8740, so that we may address your concerns and gather more information. Thank you.
Move It Signs
August 11, 2025
Worked reasonable well except it refused to accept the destination address. Appears to be a google map problem but it shouldn't delete half the address repeatedly. I ended up cancelling because the towing eta was 1hr 15min. Checked my AAA and they were there in 20 minutes. A few years ago AO was going to cancel my actual collision insurance because they thought I was using the roadside too much. Should have reported them to the state agency. Will be switching everything when I'm ready.
1 person found this review helpful
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What’s new

We recently redesigned the app for a better mobile user experience and improved accessibility. Sign in to see the new look! This update includes bug fixes.

App support

Phone number
+18002888740
About the developer
Auto-Owners Insurance Company
Auto-OwnersCustomerCenter@aoins.com
6101 Anacapri Blvd Lansing, MI 48917-3994 United States
+1 517-275-4749

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