Arizona Public Service

Arizona Public Service

About this app

Your energy options are now available in the palm of your hand with our free, mobile app. Get quick and easy access to your Arizona Public Service (APS) account.
• View your billing details and energy usage for your residential or commercial account
• Make a payment to your monthly electricity bill
• Make a payment arrangement if eligible
• View energy-saving tips and APS news
• Stay informed about power outages in your area and view our interactive outage map
• Find a payment location near you

Use your aps.com user ID and password to login. Don't have one? Just register your Arizona Public Service (APS) account using the app.

Ratings and reviews

The app says I'm on a payment arrangement but doesn't give the option to pay it off. It says to contact by phone. When you call the number they give, you get an automated message saying to use the app. The help section says the same thing. It's a loop that gets nowhere. Save yourself some time by not using the app at all since you have to call several numbers to try to get any answers.

Map of outages doesn't work (not even remotely accurate). when pressing the home icon, tells me location permission is not set, yet the app doesn't have that permission nor is anything blocked. During an outage, the manually zoomed map doesn't show actual outage area but a huge (150-200mi range) defined area which is inaccurate. Signs you out all the time - therefore the app will never alert you to outages or bill due dates, plus it's annoying!

The overall appearance of the app is bright and appealing, but I had difficulty navigating through it. For example: it was difficult to see exactly where to enter my bank information and payment amount as the screen looked faded, and I couldn't see definitive spaces to enter information. I had to tap all over the screen to get a cursor. Also, why can't I pay more than my agreed installment amount, if I can. The app needs to be adjusted to let a client do that when they can.

What’s new

Version 4.0.16
This update includes
- Bug fixes