Meh. For a power utility it's pretty basic and limited in what it can do and provide. It is no substitute for the actual website. App suffers from inadequate testing of new versions. New version has certificate errors that do not let you log in to do anything useful.

All it wants me to do is verify my account over and over. And when I do it tells me I already have an account, but won't pull up, Or takes me to their website. I can do that without the app and log in perfectly fine, so why have an app that takes up space on my phone just to take me to their website?

Stuck in a "verify acct" loop. App is useless just like APS itself!

The PIN bug makes this app completely worthless after a few weeks.

So frustrated I can't explain! The bar graph showing your usage changes each time. Sometimes you will go for 5 days showing "no usage" then the app updates any you get a few days of usage. Perhaps 3 days later a few of the 5 missing day will fill in. Can't trust it!

Application not fully developed. Should confirm functional before releasing a basic application.

The app is a basic (at best) cow if you account, but doesn't let you view details of your bill or see messages you get in your account. Those you have to go in the website to see & that isn't very friendly to mobile devices.

App does not work it will not let me enter payment information

Absolute garbage app, not user friendly in the slightest, the IT department needs to do a LOT of work

App use to be great then u guys changed the app now everyone is stuck in a verify loop can not use app please fix ASAP then will give more then one star to anyone out there has of now don't use this app it don't work

At first the app was ok but now it just really irritates my soul 😞

Both the app and website suck, customer service over the phone not much better

Worthless, terrible customer service, just like APS

IT'S BS... DOES NOT WORK... NOT THE REAL APS APP!!

It won't let me log in its not even worth it

I can't report outage. Only good to look at your bill nothing more.

Just downloaded to pay my bill. So far so good. I like using the pin to log in, that's nice. No issues with that so far. I was not able to find where I can view my bill in the app, so I ended up logging into the site to view the bill there. Also, I had to go back to the site again to copy my account number because I was paying with a credit card and the app redirects you to the 3rd party and does not carry over that info for you, it would be nice if it did that at least. Or, start taking your own CC payments rather than redirect your users to a 3rd party vendor. Thanks for finally developing an app though, just need to really dial it in now. :)

This app is crap! I am constantly having to reset my password and my pin which it never saves and overall the experience has been aggravating. If you're using it to save time and pay your bills this app only makes it more time-consuming. You're better off using the phone and calling the services. There are better game apps out there that easier to use then this APS app. Hopefully somebody who designed it can figure out a way to delete and rewrite the app. Not happy.

The log in with your pin is great! Yet it never works always get a message saying it can't log in with that pin. So really this is a pointless app, it brings you to the website. Fix it get it right, then maybe will give the app more than one star. Bypass this app for now unti you see more positive ratings.

App sucks big time... Waste of time! Doesnt open and when it does, it closes unexpectedly!!

Used new version. Works perfect. Had liked old version. Had really disliked new version. They fixed the bugs, now love new version more than old. Can login easily, view usage, pay bill. Nice graphs on usage. Fast response.

Never tells me my bill and everytime I have to update it I have to create a new pin and won't even give me my usage chart going to delete and just check the site maybe I can get a little further with that

Awful, makes me create a pin every single time I log in. Now it won't even let me log in. So incredibly annoying. Fix this

Useless app can't even log in. Don't waste your time downloading it

Every time I try logging in I get a error message.

3/22/17 update broke the app. Can't log in!

Have to reset password and pin # frequently, lost banking info randomly

What's the point of having an app if just takes me to the website

Decent app to show usage on graph, but does not update on the "my usage" page.

It keeps updating then I can never log in again it's rather annoying

Just download will try it

Only info is from 2014

Caca

Pointless

It's crap. I should be able to login just like any other app without having to jump through hoops.

Can't see the bill online...very generic...it's no good

I used to be able to monitor my energy usage, and adapt my usage to later times. Now it doesn't tell me squat beyond last month, super fail APS! I have to go to website to get daily usage now. Dumb App now, totally worthless memory suck on my phone.

Good grief! Who wrote this app? Did they test it before releasing it? I established a PIN but there is NO opportunity to use it. I still have to enter a complete LOGIN. That makes me question the entire validity of the app. NOTE TO APS: This app is how you look to the world and right now you do not look very smart!!

It used to work, but as everyone else has said, I can only look at February's data and I can no longer compare my usage to those in my community. Can't wait for it to get fixed.

One step forward, two steps back... Lost my ability to see my solar output and all previous bills. App makes me creat a new pin each login.