
Mike
The app says I'm on a payment arrangement but doesn't give the option to pay it off. It says to contact by phone. When you call the number they give, you get an automated message saying to use the app. The help section says the same thing. It's a loop that gets nowhere. Save yourself some time by not using the app at all since you have to call several numbers to try to get any answers.
5 people found this review helpful

Denise M Mathis
The overall appearance of the app is bright and appealing, but I had difficulty navigating through it. For example: it was difficult to see exactly where to enter my bank information and payment amount as the screen looked faded, and I couldn't see definitive spaces to enter information. I had to tap all over the screen to get a cursor. Also, why can't I pay more than my agreed installment amount, if I can. The app needs to be adjusted to let a client do that when they can.
10 people found this review helpful

Brian LaTour
No value. Their website, while also terrible - is better. Just create a browser link to that on your phone. This app is very slow to load usage data, and when you do - it restricts certain views. For example the "monthly" view only reports days from your last billing period. This app was thrown together quick and they clearly have no plans to make it usable or even slightly better. They don't care about you. After all - its not like you have a choice in providers. Pay up and shut up.
33 people found this review helpful