Customer Service Appalling I have had this app since 2007 and have always depended on it. Updates changed the sync to WiFi or through Dropbox for Windows and Android, rather than the direct sync from before. My Windows desktop does not have WiFi, and I have never been able to get the Dropbox sync to work. I keep getting the same useless and unrelated answers to my questions sent to customer service. With no sync capability, I might as well be using a notebook and pencil. This has been a great program, but it is very disappointing now
Update: June 21, 2016 A while ago, Ascendo re-introduced the ability to set the default login keyboard to alphanumeric or numeric, along with some new features and a renewed appearance. That means I'm back to loving this product and recommending to all my friends/acquaintances who aren't using a password manager. I'm also appreciative of the fact that they're continuing to upgrade the product. Update: June 12, 2014 - This latest update has removed the ability to use a numeric keypad for typing in the login password. This makes it extremely inconvenient to use when your password is all digits; smaller keys and the need to always push an additional key to get the number row to appear add unnecessary friction to the process of accessing my data. Please bring back the option to enter the password via a numeric, phone-type keypad. Prior to this, I was pretty pleased with this app. The new features are great but it pains me to see that this is a case of three steps forward, one step back.
Using for years now I have been using this for years and this and is my go to app for storing any sensitive info. With the recent updates of finger print authentication and other bug fixes this has become even more indispensable. Only thing pending now is secure browse integration, which some of the other competitive paid apps are providing. Rest all is awesome
The best I've got this on my desktop, my 'phone, my iPad and my iPod. I couldn't do without it.
Use it everyday! I have info on my computer, my two Ipads and my android phone. The data sync is effortless and fast. Amazing and useful app!
The Best!! I have been using this app way back when i had my 1st Blackberry (Storm), and can say this app has saved me many times. Love it. Excellent app!
- Improved usability of adding items using Templates.
- Enhanced login screen layout for changes to Android keyboard.
- Fixed issue of new items not appearing in lookup lists.
- Added localization for German and Russian.
- Switched Settings > Auto-Backup to On by default.
- Decreased sync polling time for faster updates.
- Other minor improvements and bug fixes.
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