
The Backyard
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The app doesn't work 80% of the time. Now 8/16/22 it's says must update to sign in, after the update the sign in page won't even load. Great..... Update 11/25/25: the verification system to sign in has been broken since the end of September. I'm not taking a day off work to call these people, and you cannot get adequate customer support via email or through text message any longer. I used to be able to contact a person almost at any time, now I get nothing but ignored.
25 people found this review helpful

Cari
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The app is horrible and has been since I left my first review 2 years ago. I'm paying this card off and I will be getting rid of it, and the horrible app. It will take DAYS to even open so I can pay, if it opens at all. For the amount customers spend, you could at least provide a functional app. You will be losing this customer. Plenty of other cards want their customers to pay their bill, so they actually provide apps that... ya know, open (and actually work). And yes, it is up to date.
47 people found this review helpful

Vynekkia Brooks
From the reviews (which I read too late!) It looks like no one monitors the reviews nor offers any response to consumers' feedback. I won't say much, but for future applyers, there are much better cards with better benefits than this one out there. I have been having issues from the app, annual fee, to customer service over the past month. I've only had this card (physically) for 1 day. Be aware that the annual fee is 125 if you get 500 or more limit (roulette.)
25 people found this review helpful