Suzanne Phillips
Decent basic app and easy to navigate once you've sent a little time with it. The option to change the language to English is great for migrant of all kind too. However the app lags behind most other banking apps. It will not allow me to upload documents the app is asking me for. Notifications are not available, that's a serious drawback they should be a basic for all banking apps. It's also not possible to add my account to Google Pay, again something basic for most banks these days.
3 people found this review helpful
BANKINTER, S.A. - SUCURSAL EM PORTUGAL
January 23, 2024
Hi Suzanne,, thank you for your review. Your opinion is very important because is helps us to provide a better service to all of our clients. If you have any suggestion our questions that you would like to tell us, please give us your feedback by e-mail to canais.digitais_pt@bankinter.com.
Tomás Everard
Can't cancel my credit card through the app. Have to call some number and wait 30min until it's cancelled. Great when you lose your wallet... Also app doesn't open half the time.
BANKINTER, S.A. - SUCURSAL EM PORTUGAL
June 28, 2024
We regret what happened. In order for us to help you, please contact us via email canals.digitais_pt@bankinter.com or +351 210 54 80 00 (Calls to the national fixed network. The cost of the call depends on the tariff you have agreed with your telecommunications operator). Thank you, Bankinter.
Evo Mota
App keeps resetting and not asking for fingerprint I can't get it to work when I need it to, oat of the times says it doesn't work right now try later, mostly useless for a banking app...
BANKINTER, S.A. - SUCURSAL EM PORTUGAL
June 28, 2024
Evo, we regret what happened. In order for us to help you, please contact us via email canals.digitais_pt@bankinter.com or +351 210 54 80 00 (Calls to the national fixed network. The cost of the call depends on the tariff you have agreed with your telecommunications operator). Thank you, Bankinter.