fepblue

BCBSA

About this app

* Healthcare services and management

With the fepblue app, you can:

• Access your benefits
• View, share your member ID card and access important contact numbers 24/7
• View benefits and coverage information for common procedures and services
• Know how close they are to meeting your annual deductible or out-of-pocket maximum*
• Access your medical and pharmacy claims*
• View, download and share your explanations of benefits (EOBs)

Get care
• Call Nurseline,
• Teladoc services
• Search for providers and urgent care centers near you
• Get care Overseas

Health & Wellness
• View your MyBlue Wellness Card balance and find out ways to spend and earn more rewards
• Track rewards and monitor progress toward their health goals.
• Send a secure message to FEP customer service reps with claims, enrollment or any questions
• If you give us permission, we’ll send important reminders straight to your mobile device
• You can easily access our website and social media channels through the app to Stay connected to FEP
• Biometric and Second factor authentication enabled secure and easy access to your account


• We keep your information secure.
We use the latest security technology and industry best practices to secure your information. Your account is yours—it can only be accessed through your MyBlue® login information. We recommend keeping your app up to date to ensure that it has the latest security features. You should keep your phone operating system up to date as well.

*It can take up to ten days after we receive a claim to reflect these changes on your account.

• You can find providers and urgent care centers without logging in. However, you’ll need to login with your MyBlue® username and password to access benefit information.


• Don’t have an account? Sign up at: https://www.fepblue.org/pilot/registration

Ratings and reviews

So far it's good. Same login as the fep blue website, same verification code required, can get it sent by text message or email. The layout of the app is also similar to the website, which is good in terms of familiarity but can still take a few tries to find something if you don't remember what section to go to find what you need. One of the best things is that you can pull up the ID card from the home screen and it looks exactly like your card, very helpful if you forgot your card.

Trying to sign in to this app is horrible. It never saves your device info even though it offers you that "choice." Even after you do two factor authentication with your phone number or email, it usually gives you an error message that verification failed due to "system error." They have not fixed this log in issue despite years of this problem. Usually, I have to go to the FEPBlue web site to get anything done. If you CAN log in, it has a decent user interface.

This app is terrible. It keeps saying after 2 step verification it will remember my device and it doesn't. Very stressful to deal with, which is ironic, when you pick an incentive, such as reduce stress, to get a measly $40 for it to not track correctly. It let's you input every day for 21 days just to show you missed days when they were there before or saying your goal expired. I have called. No one cares. It's been like this for years. I keep hoping an update will fix but no.

What’s new

This update brings performance improvements and bug fixes to provide smoother experience on App, while keeping the same trusted features you know and rely on.