fepblue

BCBSA

About this app

* Healthcare services and management

With the fepblue app, you can:

• Access your benefits
• View, share your member ID card and access important contact numbers 24/7
• View benefits and coverage information for common procedures and services
• Know how close they are to meeting your annual deductible or out-of-pocket maximum*
• Access your medical and pharmacy claims*
• View, download and share your explanations of benefits (EOBs)

Get care
• Call Nurseline,
• Teladoc services
• Search for providers and urgent care centers near you
• Get care Overseas

Health & Wellness
• View your MyBlue Wellness Card balance and find out ways to spend and earn more rewards
• Track rewards and monitor progress toward their health goals.
• Send a secure message to FEP customer service reps with claims, enrollment or any questions
• If you give us permission, we’ll send important reminders straight to your mobile device
• You can easily access our website and social media channels through the app to Stay connected to FEP
• Biometric and Second factor authentication enabled secure and easy access to your account


• We keep your information secure.
We use the latest security technology and industry best practices to secure your information. Your account is yours—it can only be accessed through your MyBlue® login information. We recommend keeping your app up to date to ensure that it has the latest security features. You should keep your phone operating system up to date as well.

*It can take up to ten days after we receive a claim to reflect these changes on your account.

• You can find providers and urgent care centers without logging in. However, you’ll need to login with your MyBlue® username and password to access benefit information.


• Don’t have an account? Sign up at: https://www.fepblue.org/pilot/registration

Ratings and reviews

Trying to sign in to this app is horrible. It never saves your device info even though it offers you that "choice." Even after you do two factor authentication with your phone number or email, it usually gives you an error message that verification failed due to "system error." They have not fixed this log in issue despite years of this problem. Usually, I have to go to the FEPBlue web site to get anything done. If you CAN log in, it has a decent user interface.

This app is terrible. It keeps saying after 2 step verification it will remember my device and it doesn't. Very stressful to deal with, which is ironic, when you pick an incentive, such as reduce stress, to get a measly $40 for it to not track correctly. It let's you input every day for 21 days just to show you missed days when they were there before or saying your goal expired. I have called. No one cares. It's been like this for years. I keep hoping an update will fix but no.

They've updated it, and now to login, you have to call their automated system, sit through 3 minutes of automated messages, then If you don't find and enter your member ID within 30 seconds, it hangs up on you. Then, you have to enter your DOB and zip code. This is absolutely absurd. I can more easily access controlled DOD systems from my phone than my insurance card through the app. This may be worth changing insurance altogether. Thankfully, it's open season

What’s new

- We have made few improvements to make your day-to-day health care needs simpler and easier to use.
- Benefit updates and bug fixes to optimize app performance.
- Bug fixes to optimize app performance