![](https://play-lh.googleusercontent.com/a/ACg8ocIR1HauTw2jN62mwXmKdI68BryIFKEDU9rCxOPfCDLmGMjxhQ=s32-mo)
Adam Givens
BCBS is not very user-friendly. We need to download multiple apps just to use their services. Why can't everything be consolidated in one app; dental, vision, health, or state location? If you don't sign in to the other apps after a certain period,such as dental, you get locked out and have to call their contact number. Then, you listen to a robot for a while until it states you need multiple documents for verification. Damn if you did, damn if you didn't. Come open enrollment season...........
41 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVt4f0mk1ECL7sORd78wXuZwJLqwUDNMSBiyZHl3wrARLDaVKV3=s32)
Beth G
- Flag inappropriate
- Show review history
It is difficult to find recent health results. It is not obvious where to look. And changing the date for the search is very difficult. It seems to default to the last time checked which may be some time ago. The date option should be available to change in any area - results, radiology, clinical notes, etc. Even this review - it was not obvious initially how to submit it (Post is up in the top right corner rather than on the main screen).
170 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocKdYqx8U9H6BOwGXiTIPrRva9_B_E4F6FWmdgGNaoNyyF9KQ-6k=s32-mo)
John Andrews
The 'claims' button never works. It always says 'We're sorry, it looks like there was an error retrieving your data.' no matter what I try. There is no way to leave app feedback. The communications section opens, but all my inquiries are marked closed immediately with the reply button grayed out, making it impossible to reply if I need clarification. There is no way to view detailed benefits information, only the simplified version, which misses a lot.
145 people found this review helpful