fepblue

BCBSA

About this app

* Healthcare services and management

With the fepblue app, you can:

• Access your benefits
• View, share your member ID card and access important contact numbers 24/7
• View benefits and coverage information for common procedures and services
• Know how close they are to meeting your annual deductible or out-of-pocket maximum*
• Access your medical and pharmacy claims*
• View, download and share your explanations of benefits (EOBs)

Get care
• Call Nurseline,
• Teladoc services
• Search for providers and urgent care centers near you
• Get care Overseas

Health & Wellness
• View your MyBlue Wellness Card balance and find out ways to spend and earn more rewards
• Track rewards and monitor progress toward their health goals.
• Send a secure message to FEP customer service reps with claims, enrollment or any questions
• If you give us permission, we’ll send important reminders straight to your mobile device
• You can easily access our website and social media channels through the app to Stay connected to FEP
• Biometric and Second factor authentication enabled secure and easy access to your account


• We keep your information secure.
We use the latest security technology and industry best practices to secure your information. Your account is yours—it can only be accessed through your MyBlue® login information. We recommend keeping your app up to date to ensure that it has the latest security features. You should keep your phone operating system up to date as well.

*It can take up to ten days after we receive a claim to reflect these changes on your account.

• You can find providers and urgent care centers without logging in. However, you’ll need to login with your MyBlue® username and password to access benefit information.


• Don’t have an account? Sign up at: https://www.fepblue.org/pilot/registration

Ratings and reviews

This is the worst app I have used in years. I have been using it for 6 weeks. I have had to reset my password 4 times. It says I have entered the password too many times. Once, I had only entered it one time, but it still makes you reset.Freezes almost every time I use it at least once. I want to change insurance just so I don't have to use this app ever again!!

They've updated it, and now to login, you have to call their automated system, sit through 3 minutes of automated messages, then If you don't find and enter your member ID within 30 seconds, it hangs up on you. Then, you have to enter your DOB and zip code. This is absolutely absurd. I can more easily access controlled DOD systems from my phone than my insurance card through the app. This may be worth changing insurance altogether. Thankfully, it's open season

Update: Tried again to use app but it takes foever to load, does not render correctly on my Samsung Galaxy, repeated asks for password, and navigation is glitch. Oh, nevermind. I'll just call and wait on hold all afternoon. Tried, once again, to use this app but get an error at login saying my login is incorrect. It is not. I tried a reinstall, but no luck. I give up.

What’s new

* Enjoy Incentive and Benefits improvements to make the app easier to use, focusing on a smoother experience.
* Receive 6 digit PIN 24/7 to verify your identity, when you call our National Information Center.
* Bug fixes and incremental enhancements to optimize performance and improve overall functionality.