fepblue

BCBSA

About this app

* Healthcare services and management

With the fepblue app, you can:

• Access your benefits
• View, share your member ID card and access important contact numbers 24/7
• View benefits and coverage information for common procedures and services
• Know how close they are to meeting your annual deductible or out-of-pocket maximum*
• Access your medical and pharmacy claims*
• View, download and share your explanations of benefits (EOBs)

Get care
• Call Nurseline,
• Teladoc services
• Search for providers and urgent care centers near you
• Get care Overseas

Health & Wellness
• View your MyBlue Wellness Card balance and find out ways to spend and earn more rewards
• Track rewards and monitor progress toward their health goals.
• Send a secure message to FEP customer service reps with claims, enrollment or any questions
• If you give us permission, we’ll send important reminders straight to your mobile device
• You can easily access our website and social media channels through the app to Stay connected to FEP
• Biometric and Second factor authentication enabled secure and easy access to your account


• We keep your information secure.
We use the latest security technology and industry best practices to secure your information. Your account is yours—it can only be accessed through your MyBlue® login information. We recommend keeping your app up to date to ensure that it has the latest security features. You should keep your phone operating system up to date as well.

*It can take up to ten days after we receive a claim to reflect these changes on your account.

• You can find providers and urgent care centers without logging in. However, you’ll need to login with your MyBlue® username and password to access benefit information.


• Don’t have an account? Sign up at: https://www.fepblue.org/pilot/registration

Ratings and reviews

So far it's good. Same login as the fep blue website, same verification code required, can get it sent by text message or email. The layout of the app is also similar to the website, which is good in terms of familiarity but can still take a few tries to find something if you don't remember what section to go to find what you need. One of the best things is that you can pull up the ID card from the home screen and it looks exactly like your card, very helpful if you forgot your card.

Terrible. Repeated system errors that said, try again later. My password is correct and yet you keep saying it's not. Every time I enter the app it forgets my password. I am tired of the security barriers to accessing my plan when I need it. Takes 20 minutes to go through your rigmarols. The verification work s and I get a confirmation that the verification has been accomplished. Subsequently, I am told there is a system error that keeps me from getting into my account.

I can literally never login without the most convoluted, exhausting effort to get into this app. I will login with my biometrics, it will ask me for my phone number. I type in the number. I get a link in a text message. I click the link. I get verified. There's nothing else to click, so I go back to the app. The app says they can't verify due to a system error. I repeat several times with no success. Often, It will just tell me there's a technical issue every day. Or there's always maintenance

What’s new

Important bug fixes and performance improvements