Blue Shield of California

3.0
2.93K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Manage your health care from anywhere with the Blue Shield of California app. View your ID card, search for doctors, track your claim information, understand your benefits and more. The Blue Shield of California app provides BSC and BSC Promise members enhanced 24/7 service and ease-of-access to the information that matters most.
As a member of Blue Shield of California, or Blue Shield Promise, with our app you can view and access:
Digital ID card - Your digital ID card enables you to always have access to your current ID and easily share it with your care team in person or by email. Depending on your plan Medical, Dental and Vision ID cards are easily accessible and can be downloaded to your Google Wallet and saved.
Find care – Search for doctors and facilities, by doctor specialty, by location, and/or by name when and where you need it. Locate labs, Urgent Care, Emergency Rooms, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care. Review your health care team, including your doctors’ credentials, locations and contact information. This includes Virtual care for medical and mental health
Prescriptions - Fill or refill most prescriptions, check costs, mail order options and see a list of all your medications
Plan details – View Benefits related to you including understanding and track your share of the costs, deductible and copay information. Find out what’s covered. Find programs that are related to your health journey. Many of these features easily available from your personalized dashboard
View and submit claims – Easily track your claims including the status and your costs from outset to finalization. Submit out-of-network and Covid test kit claims.
See your health insurance plan information, including important documents like your plan summary and Evidence of Coverage (EOC)
View your medical history, including visits, medications, immunizations, health reminders, and more all in one place. Download it for easy access for doctor visits or share with care givers.
Learn about our benefit discount programs, like dental, vision and pharmacy
Pay your monthly premiums
Quickly access your member information without having to type in your username password. Biometric is now available so you can login with fingerprint & facial recognition.
This app is intended for use by Blue Shield of California or Blue Shield Promise members who are residents of California.
©Blue Shield of California is an independent member of the Blue Shield Association.
Updated on
Dec 20, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
2.86K reviews
Jessica Tsuei
September 7, 2025
It's probably one of the buggiest apps I've used in a long time. Once you leave the app to look up some information, it doesn't log you out, but all your details will show up as Null Null. what's the "fix"? you will need to log out and log back in EVERY SINGLE TIME or force quit the app and log in again...
12 people found this review helpful
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Milton Foxley
December 1, 2025
the screen isn't formatted correctly. it puts buttons underneath of the home bar where you can't access them. and then when you go to use teladoc right when you get to the end it won't let you check the last box.
1 person found this review helpful
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Erin
December 12, 2025
"Notice of privacy practices" Check box does not work on mobile app for Android, fix it already!!! it's been like this for months, I shouldn't have to go find a desktop computer to get a fungal acne prescription refill.
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What’s new

This version of the app includes technical upgrades to optimize our members' experience.
Thanks for using the Blue Shield of California app!

App support

Phone number
+18779323375
About the developer
California Physicians' Service
mobileapps@blueshieldca.com
601 12th St Oakland, CA 94607 United States
+1 916-702-4565

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