Blue Shield of California

Blue Shield of California

About this app

Manage your health care from anywhere with the Blue Shield of California app. View your ID card, search for doctors, track your claim information, understand your benefits and more. The Blue Shield of California app provides BSC and BSC Promise members enhanced 24/7 service and ease-of-access to the information that matters most.

As a member of Blue Shield of California, or Blue Shield Promise, with our app you can:

• View your personalized dashboard
• Search for doctors and facilities, by doctor specialty, by location, and/or by name
• Display and share your Blue Shield of California ID card
• Track the current status of your plan usage, including deductibles and copayments
• Review your claims, and track the progress of new claims from outset to finalization
• Submit out-of-network claims
• Pay your monthly premiums
• Review your health care team, including your doctors’ credentials, locations and contact information
• See your health insurance plan information, including important documents like your plan summary and Evidence of Coverage (EOC)
• Review family members on your plan and see their personal information
• View your benefits, including information on custom benefits, general exclusions and benefit maximums
• Learn about our benefit discount programs, like dental, vision and pharmacy
• Find urgent care
• Quickly access your member information without having to type in your username password. Fingerprint is now available for members using compatible devices.



This app is intended for use by Blue Shield of California or Blue Shield Promise members who are residents of California.

©Blue Shield of California is an independent member of the Blue Shield Association.

Ratings and reviews

Incredibly buggy. Could not toggle "accepting new patients" off to change my PCP (WHO I ALREADY HAVE. I DON'T UNDERSTAND WHY THE APP ASSIGNED ME ANOTHER RANDOM PERSON). Does not play well with LastPass and jitters uncontrollably, which is made even more annoying by forced rotating passwords which I am not going to remember myself. I found my doctor and pressed the (+Person) icon and this decided to add their phone number to my contacts instead of adding them to my care team. 0 stars.

Am fully covered with health, dental and vision and was told I'm not insured for vision when using the app to verify and was told to contact my HR department to update. This app doesn't allow you to view plans or see what network your covered in. Would rate higher but not useful to any extent. Please fix these bugs and update asap!! I've called in for my vision and have VSP but on here through the call center I'm not covered when I am...

what is the point of having an app when you can't do anything on, can't view health plans, can't reinstate a plan..everything tells you to use the actual website, which doesn't work on a mobile device, you need an actual computer which is bs if you have an app

What's new

This update includes an enhancement making is easier to use and a seamlessly using the app.
Thanks for using the Blue Shield of California app!