Blue Shield of California

Blue Shield of California

About this app

Manage your health care from anywhere with the Blue Shield of California app. View your ID card, search for doctors, track your claim information, understand your benefits and more. The Blue Shield of California app provides BSC and BSC Promise members enhanced 24/7 service and ease-of-access to the information that matters most.
As a member of Blue Shield of California, or Blue Shield Promise, with our app you can view and access:
Digital ID card - Your digital ID card enables you to always have access to your current ID and easily share it with your care team in person or by email. Depending on your plan Medical, Dental and Vision ID cards are easily accessible and can be downloaded to your Google Wallet and saved.
Find care – Search for doctors and facilities, by doctor specialty, by location, and/or by name when and where you need it. Locate labs, Urgent Care, Emergency Rooms, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care. Review your health care team, including your doctors’ credentials, locations and contact information. This includes Virtual care for medical and mental health
Prescriptions - Fill or refill most prescriptions, check costs, mail order options and see a list of all your medications
Plan details – View Benefits related to you including understanding and track your share of the costs, deductible and copay information. Find out what’s covered. Find programs that are related to your health journey. Many of these features easily available from your personalized dashboard
View and submit claims – Easily track your claims including the status and your costs from outset to finalization. Submit out-of-network and Covid test kit claims.
See your health insurance plan information, including important documents like your plan summary and Evidence of Coverage (EOC)
View your medical history, including visits, medications, immunizations, health reminders, and more all in one place. Download it for easy access for doctor visits or share with care givers.
Learn about our benefit discount programs, like dental, vision and pharmacy
Pay your monthly premiums
Quickly access your member information without having to type in your username password. Biometric is now available so you can login with fingerprint & facial recognition.
This app is intended for use by Blue Shield of California or Blue Shield Promise members who are residents of California.
©Blue Shield of California is an independent member of the Blue Shield Association.

Ratings and reviews

Great health ins. Great and useful customer service usually. Great for senior plans. compared to others, they have more options in plans than most. 4 stars because getting referrals, can be discouraging. sometimes getting wrong info on a doctor , because they don't update they're lists enough. I'm the one that usually does the researching and tell them who i want that's the closest, in the right field, and in my medical group.

The app is broken. Nobody even quality tested this. To change one's password one must first enter their date of birth, but there's no way to set the year without going back one month at a time, which is very tedious since I'm in my seventies. That's 12 clicks per year for 70 years, which is more than 840 clicks. This app is dumber than a stump. It's nothing more than an invitation for a repetitive stress injury.

Update 12/8/2023: I still can't access Teledoc or getcare link. Another update: now I can't access Teledoc at all. Keep getting an error. After the update, this app became horrible. Every time i click on the link, i have to get code on the cell. What a waste of time. Teledoc link doesn't work at all. I can't check msgs. When i click it, it asks me for code. I had to provide 3 times. Then poof link disappeared. I am sick of this garbage.

What’s new

This version of the app includes technical upgrades to optimize our members' experience.
Thanks for using the Blue Shield of California app!"