Blue Shield of California

2.8K reviews
Content rating
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About this app

Manage your health care from anywhere with the Blue Shield of California app. View your ID card, search for doctors, track your claim information, understand your benefits and more. The Blue Shield of California app provides BSC and BSC Promise members enhanced 24/7 service and ease-of-access to the information that matters most.

As a member of Blue Shield of California, or Blue Shield Promise, with our app you can:

• View your personalized dashboard
• Search for doctors and facilities, by doctor specialty, by location, and/or by name
• Display and share your Blue Shield of California ID card
• Track the current status of your plan usage, including deductibles and copayments
• Review your claims, and track the progress of new claims from outset to finalization
• Submit out-of-network claims
• Pay your monthly premiums
• Review your health care team, including your doctors’ credentials, locations and contact information
• See your health insurance plan information, including important documents like your plan summary and Evidence of Coverage (EOC)
• Review family members on your plan and see their personal information
• View your benefits, including information on custom benefits, general exclusions and benefit maximums
• Learn about our benefit discount programs, like dental, vision and pharmacy
• Find urgent care
• Quickly access your member information without having to type in your username password. Fingerprint is now available for members using compatible devices.

This app is intended for use by Blue Shield of California or Blue Shield Promise members who are residents of California.

©Blue Shield of California is an independent member of the Blue Shield Association.
Updated on
May 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.73K reviews
Adam Adame
March 23, 2024
Am fully covered with health, dental and vision and was told I'm not insured for vision when using the app to verify and was told to contact my HR department to update. This app doesn't allow you to view plans or see what network your covered in. Would rate higher but not useful to any extent. Please fix these bugs and update asap!! I've called in for my vision and have VSP but on here through the call center I'm not covered when I am...
8 people found this review helpful
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Robert Roper
April 1, 2024
Never a dull moment with this disaster of an app. This time, Teladoc (accessible by BSCA members only via the BSCA app) will not allow me to schedule an appointment without answering whether I'm pregnant (no, I'm a born male) and when my last period was. The second question is not answerable because as a born male I can't have a period. I get the value of acknowledging unconventional gender identity, but this is the most maliciously incompetent application of the concept I have ever seen.
8 people found this review helpful
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Nicole Goodie
March 18, 2024
App never works. Always says it needs to be updated. After updating, it says it's down for maintenance. EVERY. SINGLE. TIME.
3 people found this review helpful
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What's new

Thanks for using the Blue Shield of California app! This update contains technical upgrades to help optimize our members' experience using the app.