UMR | Health

UNITED HEALTHCARE SERVICES, INC.

About this app

The UMR app makes it easy to access important details about your health care benefits. Sign in anytime to:

• Find costs and care – Search for in-network health care providers, hospitals, and clinics – and see what you can expect to pay.

• Access your digital ID card – Quickly share your coverage information with your providers, order a new ID card or add it to your digital wallet.

• View your plan details – Find up-to-date plan balances, including any deductibles and out-of-pocket amounts.

• Check your claims: Review claim information for recent services and receive paperless copies of your EOBs.

• See timely “Things to do” – Get personalized alerts about steps for managing your health and benefits.

• Contact us – Reach out for assistance by chat, call or secure messaging.

Ratings and reviews

Poor, poor, poor technology. Program repeatedly asks for the same thing over and over again. And the person on line just reiterates what the computer is doing. Very disorganized and staff did not appear to be well trained, either. Very disappointing.

This app sucks, can't even use it. I login and it keeps telling me to add a phone number to text or call for security purposes and after entering, it takes me back to the same screen to enter a number over and over again. What a total waste of my time with this app if you can't proceed past a certain point.

Wish I could give 0 stars. App functions like it's designed to prevent you from getting help. Never loads "find care" page for me, whether that's in app, on Mobile Web browser or desktop version. I've had it for over a year. A literal, active drain on my life.

What’s new

Thank you for using the UMR | Health app! We’ve made a few minor updates behind the scenes to improve performance and maintain a seamless experience.