UHC Student Resources

UNITED HEALTHCARE SERVICES, INC.

About this app

The Student Resources mobile app is for college students who have enrolled in their college/university’s student health insurance plan. With the UHCSR app, students can access their ID card, explore Care Options, search for in-network providers and view claims.
**The UHCSR app is only accessible if you are enrolled in a Student Resources health plan. If you are enrolled in a UnitedHealthcare plan through your employer, please download the Health4Me app.
Features:
• Create My Account – Create your online account directly from your phone.
• ID Cards – View, fax or email your ID card directly to your provider or save a copy to your device for quick access later; covered dependents are also included.
• Provider Search – Search for In-Network participating Healthcare providers; quickly call the office or facility and view their location on a map.
• Find My Claims – View claims received within the past 120 days for both the primary insured and covered dependents.
• Care Options – Review the care options available to you, based on your policy benefits; easily reach out and get the support you need.
• Customer Service – Easy access to email or call Customer Service.

Ratings and reviews

Plainly, this app just doesn't work. Just like their mobile site, it's garbage. None of the drop-down menus to "Select member" work, so I can't access anything because I can't select the member I want to access it for. This is no surprise to me, though, because the website has always been a mess and currently, it takes me into an infinite redirect loop when I sign in. What a disaster and a shame...it's infuriating to know the chunk we pay for insurance got blown on this.

its glitchy and slow. redirects to browser for authentication. login process is slow. several in app features dont load. Most website features are not there on the app. Its almost as if united doesn't care about the student population it insures. It's name is also weird. When you search for it on phone, typing "united" or "uhc" doesn't work. You have to remember to find "student resources".

The app no longer works. Upon opening there is now a single screen saying "Security Warning: Rooted/Jailbroken device detected. Version: 6.0.23" with seemingly no way to do anything else. 1. My device is not rooted. 2. Don't call it a "security WARNING" if it blocks usage of the app; that's not a warning, that's an error. If it is just a warning, there should be a way to acknowledge it and continue anyway. Note that other apps (even other UHC apps) do not think my device is rooted.

What’s new

Bug fixes and improvements.