UHC Global

UNITED HEALTHCARE SERVICES, INC.

About this app

"The UnitedHealthcare Global health care app is for UnitedHealthcare Global members*

*UnitedHealthcare Global, based in the United States, offers this app to employees as part of their expatriate health insurance plan. Confirm your eligibility by checking with your employer.

UnitedHealthcare Global gives you easy, on-the-go access to your international health plan information around the world.

- View coverage details for you and your family in one place
- Easily and quickly view your member ID card
- Find and locate a global health care provider or facility using the ""Find Care"" feature
- Submit medical claims quickly outside and within the U.S.
- View submitted claims and review claims payment status
- Access destination security and health care intelligence reports to help you stay informed and prepared
- Access customer service or assistance contact information with 1-click

Proper functionality of the mobile application is dependent upon appropriate connectivity and features of the device, potentially including international calling, camera, and certain other capabilities."

Ratings and reviews

This is the worst application I have ever used! EVERY time I create a password, either it works once, and then the very next login it says it doesn't recognize this password. I have made at least 10 passwords for this app! I have been locked out several times, had to use the chat service, told by the now extinct customer service that I needed to use the right browser address, which changes depending on the customer service. UHC, please fix this app. Look at your poor reviews.

Has been saying "unknown error" since I started using the App. The previous APP before the "upgrade" (which was a DOWNGRADE) APP was forced on us worked flawlessly for years. Their "fix" was to call in and order by item number, reciting each number & quantity instead of putting my order in and hitting submit. Went from a 10 minute max to a 20 minute minimum ordeal to order what I need since you have to ask the representative to repeat what they're saying 3 or 5 times.

It's a nightmare trying to get into my account now. Warning do not change your phone number if you have them because it's a nightmare to get back into your account since it requires a stupid code get texted instead of just username and password. Also I tried calling them weeks ago to fix this problem it never got fixed even though they told me it got fixed. Great I may have to leave and go to a different insurance plan. Not bad coverage it's just stuff like this is a pain.

What’s new

Enhanced Provider Network experience