
Joseph Said
⭐ 1/5 – Unfair refund system for merchants As a shop owner using Bolt, I am extremely disappointed with how customer complaints and refunds are handled. Customers can receive refunds simply by complaining repeatedly, even when their order was prepared correctly, complete, and delivered as requested. In our experience, refunds are sometimes approved without properly investigating the complaint or giving the merchant a fair opportunity to provide evidence. This leaves honest businesses paying fo
3 people found this review helpful

sana seyfi
Terrible customer support. They are rude, unresponsive, and dismissive. Instead of actually reading messages, they send an automatic response and close the chat. No effort is made to address issues, leaving customers stranded with no clear answers. They simply don’t care about the trouble they cause. Still waiting for three outstanding invoices that haven’t been paid after over a month. Very disappointing experience.
22 people found this review helpful