Couple issues Keeps telling me to select contact, when I do it says he already exosts, then it just says add contact. Then cursor will be in 2 places at once as well. Also, video visits.... why aren't they available through the app? And why such a rediculous charge to add money to their account? I'm already paying for the stamps n visits n pictures n phone etc. But I have to be charged to pay for them? That's robbery and taking advantage of people that you know are desperate to be in contact with their loved one.
Says I don't have a camera on this device Well everything seems to be working except the fact I can't send him a video gram...your program states I don't have a camera on this device...yeah I do...but you give us no way to attach the 30 second video in your video gram part of the app....therefore this father's day the hubby won't receive a video of me in time now for this holiday...very very disappointed.
WORTHLESS!!! I used to love this app...now all it does is crash...I can't send emails, I can't open emails,...it even removed my husband from email contacts and won't let me add him back on...yet our previous emails are still there?!...Lame! WASTE OF TIME AND EFFORT NOW!!! I WOULD GIVE IT 0 STARS IF I COULD!
Slow but OK! It transfers my emails very slowly. Some of the messages that I send doesn't get to my husband until 2or3 days later.Once I was overcharged 2stamps for a normal message and the next time the system only charged me 1stamp.It's ok to keep in touch with your loved ones through this, but it's not fully reliable.
Fees The app is good but really you want to charge $8 and some change to family's to put a little money on their inmates account.its bad enough it costs so much to talk to them because they are so far away they can't visit.ill be using txecomm for money cuz it's like $3 to send them money.
JPay This app has been wonderful. I can keep in touch with my husband, send funds, stamps, even video messages very easy. Much quicker than regular mail. Thanks JPay.
One big fix with this update – we have restored media account funding! You can now resume sending funds to your loved one’s media account through the app.
The power to send money around the world quickly and easily is in your pocket.