My Rabbit

Bangkok Smartcard System Company Limited

About this app

My Rabbit application, that facilitates your Rabbit Card usage. This application provides a variety of features including top up Rabbit Card, check your Rabbit Card balance and also view your Rabbit Card transactions’ history. It is easy to use, just tap your Rabbit Card at the back of your phone and follow a few steps! Moreover, you can check the latest news and special promotions for shops and services anytime anywhere. Additionally, getting protections and services from “Rabbit Worry-Free” Package by Rabbit Care.
• Check Balance
Check your Rabbit Card balance
• Top Up
Top up your Rabbit Card anytime
• View Recent Transactions
View your Rabbit Card transaction history
• E-KYC
KYC your Rabbit Card by yourself
• Get protections and services
from “Rabbit Worry-Free” Package by Rabbit Care

For further information about My Rabbit application, please visit www.facebook.com/RabbitCard or Rabbit Hotline [phone] for 24 hours.

Ratings and reviews

Awful. A complete waste of time. Half way through the installation the system advised if you are foreigner see ticket officer. Ticket officer could not install. The system returned a "system error". While this was going on people lining up behind me were getting angry. Afterwards I checked the phone and realized that my phone did not have a NFC chip necessary to read the card balance remaining. To make things worse the Saphan Taksin BTS station does not have a Rabbit machine to top up.

Unable to register without a Thai phone number (I am not a local but a regular visitor). As a result, I cannot add a rabbit card to my smartwatch (garmin) for railway payment or cashless payments for goods and services.

Crazy slow to open (we are talking about minutes, and not seconds), too many steps to log in, and having to do a KYC, and register your passport, just to use public transportation is of course insane. On top of this, some of the most expensive tickets in the world. Use other means to travel in Bangkok and avoid to support this greedy company. It’s amazing how one company can undermine the whole public transportation system in Bangkok!

What’s new

[in Version 4.12.1]
- System Improvement