Bupa Arabia بوبا العربية

3.2
18.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Offering you all our services in one app for your comfort and convenience:
• Submit a claim in 3 simple steps
• Keep your virtual card handy wherever you go
• View your network map and receive directions through Google map
• See your and your family’s benefits and consumption
• Manage your Electronic Health Records and receive your prescriptions, Lab reports…etc.
• Live Chat with our agents and Tebtom Doctors

Enjoy life-touching healthcare services with Tebtom Program*:
• Stress-free home services in the palm of your hands, Medication Refill (pick up or delivery), Home Labs, and Home Vaccinations (child or seasonal)
• Get an International Second Medical Opinion (ISMO)
• Woman’s Health - Speak with a female Tebtom Doctor to get insights on maternity, childcare… and more
• Building your digital Health Profile
• Viewing all your medical, lifestyle, wellness, and mental wellbeing information in your interactive dashboard
• Tracking all requests in your Calendar and Timeline

Introducing our Telehealth Platform*:
• Book an appointment for physical consultations with major providers
• Book your virtual consultation and connect with Sanar Doctors in the comfort of your home

*Please note that services are subject to your policy network and scheme.
Updated on
Jan 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.3
18.5K reviews
Dave B
April 8, 2024
App tells me my phone number is wrong. But I can log in through the browser. Numerous emails have been sent to bupa with a screenshot. They tell me my mobile number is wrong. But it isn't. I've been telling bupa for 3 months about this issue. They don't listen. They're not interested.
7 people found this review helpful
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BupaArabia
February 25, 2024
We appreciate your feedback and we care about your Bupa Arabia App experience. We would be happy to help. Kindly email us with your information (Name/Membership number/Mobile Number) at customer.care@bupa.com.sa with you for better health.
Ehab Mohamed
February 23, 2024
The application is not working after latest update. Note: you need to contact customer service to update the number even it is the same. There is a system update. Thanks for your support
5 people found this review helpful
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BupaArabia
January 21, 2024
We appreciate your feedback and we care about your Bupa Arabia App experience. We would be happy to help. Kindly email us with your information (Name/Membership number/Mobile Number) at customer.care@bupa.com.sa with you for better health.
Ms. Abyh
February 23, 2024
Poor customer service and very late delivery of OTP numbers, so the call procedures couldn't go through.. It's a waste of time to call the number..
6 people found this review helpful
Did you find this helpful?
BupaArabia
February 25, 2024
We appreciate your feedback and we care about your Bupa Arabia App experience. We would be happy to help. Kindly email us with your information (Name/Membership number/Mobile Number) at customer.care@bupa.com.sa with you for better health.

What's new

We are constantly working to provide you with the best digital experience and to improve our services and products. In this release you will have access to:

• Medication Refill
• Home-based Lab
• Home Vaccinations
• Telemedicine service
• International Second Medical Opinion (ISMO)
• Building your digital Health Profile
• Viewing all your medical, lifestyle, wellness, and mental wellbeing information in your interactive Dashboard
• New chat features for Customer Care & Tebtom