
A Google user
Super frustrating. For the first year it refused to connect to 1 of the 2 cameras it came with. I gave up after a fair few tries to set it up because at the time kiddo wasn't going anywhere, so no big deal. Now that he's more mobile I tried again. After a while it worked (somehow). But its super finicky and randomly can't reconnect to either camera even when they are connected to the monitor. Why does this app do this???
VTech Communications, Inc.
January 29, 2026
Hi, could you please try resetting the camera to see if it fixes the issue. Please contact us at https://www.vtechphones.com/support/contact-us if the issue persists.

Jord Sleeps
- Flag inappropriate
- Show review history
We love this app, and have three different cameras (2 of the flower ones and 1 of the white 360° rotate ones, for different areas of our house) But I can't seem to get the most recently purchased camera (2nd flower camera) to connect to the app for anything. edit : wow. within a few minutes of me posting this review, both flower monitors now connect, but now the white 360° rotate one wont connect - are you omly able to connect 2 monitors at a time?? tyia
VTech Communications, Inc.
February 2, 2026
The connectivity issues you're experiencing sound like they may be related to WiFi signal strength. Could you please check if any of the cameras that are having trouble connecting are located far from your WiFi router? Walls, floors, and distance can weaken the signal and cause intermittent connection problems.

Emma Flanders
So I've been trying to fix the night version problem for over a year now, im tired of hearing unplug the camera for a few seconds(Done it) reset your router(done it) check your wifi(Done it) disconnected and reconnect your camera(Done it) I've done literally everything. the night version will be normal for about 2 seconds then it will go bright then flash to dark over and over again it will not stop and while it flashes it makes a clicking sound. the quality is straight trash you can barley see.
1 person found this review helpful
VTech Communications, Inc.
January 6, 2026
Regarding this issue, could you please contact us at https://www.vtechphones.com/support/contact-us for help. Thanks!