( creem is not attending calls properly) i experienced 3 times bad behaviour n high rates.. driver chosen longest and stuck route to give more business to creem that was wastage of money n time... they misbehaved with my mother... they chosen that route which wasn't suitable for alone ladies... creem have to make sure the protection n respect of passenger ... v bad experince n tooooo much expensive... i paid 1100 from wahdat road abpara stop to airpot...
Very bad customer service experience not like before lg 😢 It happened to me that I had 10 SAR balance in my wallet after words I try to make a ride and to make a dedcution from my balance. The application refuse to do so. When I contacts the customer service many times they said try to Uninstall the application I informed them that I was trying the website plus the application on Android but not fix it
It is good but some times drivers are very rude but overall it was great experience... 😃 I have ride with a Captain asim saeed he was such a good person he was again and again asking "apko teak Hain na apko koi masla to nai Hai na"this shows the cream Captain attitude I have booked ride none of them asked like that,good service careem keep it up 👍👍
The rates are a little but higher than Uber but the service is definitely way better. If Careem brings down the rates by 20%, Uber for sure will loose every single customer due to their pathetic service!
Deceing service. Hidden charges through 'Wallet'. After number of emails when I complained on phone, the person on helpline agreed that I have been charged more than I should have been. But he couldn't do anything. Instead he gave me another (new) email to complain there. They probably believe customers have got plenty of free time to keep following them for their own issues.
For some reason i'm unable to book a ride! I even tried another phone with no luck, Wasted 15 min of my time for nothg,,, plz do test the app before releasing a new version
Bug fixes and Improvements
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