Quantum Fiber

472 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Live your best digital life with the Quantum Fiber app. At home or on the go, completely control and customize your network right from the palm of your hand.

Use the Quantum Fiber app to:
• Get set up. Quickly view and customize your network name and password.
• Track and manage the installation process.
• Having someone over? Create convenient QR codes to share with friends and family so they can easily connect to your network.
• View all of the devices connected to your network and personalize device names.
• Pause WiFi access to specific devices.
• Check your network health and status.
• Block devices from using your network.
• Sign-in quickly with biometric login support.

Disclaimer: By using the Quantum Fiber App, you agree to Quantum Fiber’s use of third-party analytics and monitoring software to record system and user actions within our App. We use this data to detect and resolve issues to ensure that the App is functioning as designed within the user experience. Aggregated, anonymous statistical information and data that is not identifiable to any person or entity could be used by the third party auditing, research and analysis purposes to operate and improve the system to contractual limits.
Updated on
Feb 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

456 reviews
Stanley Miller
February 22, 2024
The suggestion to just keep trying to connect until it finally works was a good one. Lost count around 30 but it was several beyond that before it got past the fetching account screen. Update: Once in it wasn't hard to see the problem, the app is trying to connect to the modem/NID router and since I have neither it was timing out most tries. Use the website!
Did you find this helpful?
February 19, 2024
Century link in disguise. Absolutely horrible app and service. Not only is the app basically non functional in multiple ways, the service is just as unreliable as any CenturyLink product. The service goes down at least once a week usually more for no reason. When you have to hide what company owns you because they are so awful you know it's garbage.
Did you find this helpful?
Sean Mongeon
November 30, 2023
This is ridiculous, I have had Fiber for a little over a year. App worked for the first 2 weeks and hasn't worked since just a screen that says "getting" your account details. Should've know since they're part of Century Link. 😒🙄 Same bs service just under a different name. Also says we're paying for up to 940Mbps but my mesh is stating we are getting way less than this even in the kbps range. No ability to switch to a more optimal channel is also bs. Update: 11/30/23 update didn't fix issue.
20 people found this review helpful
Did you find this helpful?
Quantum Fiber
November 30, 2023
Sorry about the issues you're experiencing with the app. We've recently a released a fix for this issue. Would you mind updating the app and trying again?

What's new

* “Pull-to-refresh” support for Dashboard screen to update the latest information about your network, connected devices and account details.
* Bug fixes to help some customers that were impacted when signing into the app.
* Updated support content for new Quantum Fiber customers.
* UI enhancements for app notifications and banners.