
Patrick Hollenbeck
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Like others have said, it's a pretty unusable app. It currently doesn't show any of my devices attached to pods, and never shows my phone as connected so I never know which pod it's using for speed tests and troubleshooting. It would be nice to have some control over devices, like forcing them to connect to a specific pod and to assign static IPs. EDIT downgraded to 1 star. the only utility of the app was to see which devices were connected to a pod, and now that doesn't work. Pointless app.
62 people found this review helpful
Quantum Fiber LLC
September 9, 2025
We're apologize you're having difficulty seeing devices attached to pods and device management. Contact us at QFAPPFeedback@lumen.com so we can help resolve the issue promptly.

Preston Hoyt
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Imagine that, parental control is added to quantum app...... And it doesn't work. Well, to be fair it does work, just not correctly. I went to add time blocks to a TV, just blocks internet 24/7 instead of during specific times. Go to block an app usage, blocks every thing. I just want the old app back. 2 apps were better than 1 (if they actually worked)
72 people found this review helpful
Quantum Fiber LLC
October 25, 2024
We apologize for the continued frustrations with our app. We're working on updates coming soon including improvements to device handling, network security, addition of parental controls and more.

Royce Davies
Adding to the other reviews about app dysfunction. I can log in, but that's it. I can't even see my own account information. There isn't anything within the app that works in any way. Thank goodness I have my own router, though I no longer have access to my modem through the app or online after Quantum took over from CenturyLink. The Internet speeds are still great, so it is what it is. The app is just useless.
12 people found this review helpful