Quantum Fiber

2.0
1.9K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Live your best digital life with the Quantum Fiber app. At home or on the go, completely control and customize your network right from the palm of your hand.

Use the Quantum Fiber app to:
• Get set up. Quickly view and customize your network name and password.
• Track and manage the installation process.
• Having someone over? Create convenient QR codes to share with friends and family so they can easily connect to your network.
• View all of the devices connected to your network.
• Pause WiFi access to specific devices.
• Check your network health and status.
• Block devices from using your network.
• Sign-in quickly with biometric login support.

Disclaimer: By using the Quantum Fiber App, you agree to Quantum Fiber’s use of third-party analytics and monitoring software to record system and user actions within our App. We use this data to detect and resolve issues to ensure that the App is functioning as designed within the user experience. Aggregated, anonymous statistical information and data that is not identifiable to any person or entity could be used by the third party auditing, research and analysis purposes to operate and improve the system to contractual limits.
Updated on
Nov 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.0
1.87K reviews
Patrick Hollenbeck
September 15, 2025
Like others have said, it's a pretty unusable app. It currently doesn't show any of my devices attached to pods, and never shows my phone as connected so I never know which pod it's using for speed tests and troubleshooting. It would be nice to have some control over devices, like forcing them to connect to a specific pod and to assign static IPs. EDIT downgraded to 1 star. the only utility of the app was to see which devices were connected to a pod, and now that doesn't work. Pointless app.
62 people found this review helpful
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Quantum Fiber LLC
September 9, 2025
We're apologize you're having difficulty seeing devices attached to pods and device management. Contact us at QFAPPFeedback@lumen.com so we can help resolve the issue promptly.
Preston Hoyt
November 29, 2024
Imagine that, parental control is added to quantum app...... And it doesn't work. Well, to be fair it does work, just not correctly. I went to add time blocks to a TV, just blocks internet 24/7 instead of during specific times. Go to block an app usage, blocks every thing. I just want the old app back. 2 apps were better than 1 (if they actually worked)
72 people found this review helpful
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Quantum Fiber LLC
October 25, 2024
We apologize for the continued frustrations with our app. We're working on updates coming soon including improvements to device handling, network security, addition of parental controls and more.
Royce Davies
December 27, 2025
Adding to the other reviews about app dysfunction. I can log in, but that's it. I can't even see my own account information. There isn't anything within the app that works in any way. Thank goodness I have my own router, though I no longer have access to my modem through the app or online after Quantum took over from CenturyLink. The Internet speeds are still great, so it is what it is. The app is just useless.
12 people found this review helpful
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What’s new

In this release, we’ve made the following key improvements:
* Improved app stability and bug fixes.