3.4
13.1K reviews
1M+
Downloads
Content rating
Mature 17+
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About this app

Changi App is your handy concierge for a delightful visit to Changi Airport and Jewel – whether you are travelling, or not. With Changi App, you can have access to the latest flight and airport information, track your baggage, purchase travel essentials, book events and attractions tickets, enjoy duty-free shopping, and redeem exclusive membership privileges, all at your fingertips!

Key features:
• Travel at ease with real-time flight updates, useful travel resources, and convenient services. 
• Enjoy GST-absorbed shopping and Changi Rewards privileges as you transact seamlessly with Changi Pay at participating stores in Changi Airport and Jewel. 
• Skip the queue and pre-book attractions, events, or activities tickets at Changi Airport and Jewel.
• Check car park availability and charges, redeem parking promotions or purchase discounted parking for your visit to Changi Airport and Jewel. 
• Learn about the latest happenings and promotions at Changi Airport and Jewel!
Updated on
Jun 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
12.7K reviews
Starry SHI
July 17, 2023
Wrong app logic and very bad user experience After upgrading, this app shows that my device is rooted and prevent me from using. In fact, I do not use rooted device at all. If the app cannot detect the right hardware and state, how can the customer trust it by providing the right information? App should be designed to bring convenience, not more troubles. Pay attention to your technologies and vendor's qualification first!
17 people found this review helpful
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Changi Airport Group (S) Pte Ltd
August 8, 2023
Hi there, thank you for your patience. We have packed in some adjustments in our security configuration via the latest version release (v3.2.0). Please update your Changi App and let us know if it works for you!
Joel Chong
June 1, 2025
Update 1/6/25: The app got from bad to WORSE. I don't know how many more layers of pages, pop up sliders and button sequences they're going to add to this app now. As if it weren't already slow enough because of all the marketing bs they throw in it. if you're tracking a slightly delayed flight crossing over midnight, forget it, you can't see flights from yesterday. There are so many people working in Changi and I believe this app. It appalls me how this was OK'd. Great disappointment
51 people found this review helpful
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Changi Airport Group (S) Pte Ltd
June 1, 2023
Hi there, thank you for your feedback! We've since released an updated version (3.0.1) which supports flight search optimisation, please install the latest update to enjoy the improved feature. Thank you!
Jeffrey Choe
April 5, 2025
Hi your app don't send notifications to update when there is a change in timing of flights that are safe either for arrival or departure. Please look into it... After your reply, I've slide all of the sliders to "On" but your notifications failed to inform. Suggest your IT dept to look into it and re-format your app to a user friendly type.
1 person found this review helpful
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Changi Airport Group (S) Pte Ltd
August 16, 2024
Hi there, to receive flight notifications and alerts, do ensure that you have allowed notifications from Changi App on your device setting, as well as on the in-app preference settings. Please do not hesitate to drop us an email at enquiry@changiairport.com if you continue to face issues receiving updated flight information after having done so!

What’s new

Get your sunnies ready because we're turning up the heat with toasty updates to our app! While you've been out basking in the sun, sand and sea, we've been making little touch-ups to ensure your Changi Appxperience is a refreshing vibe. Summer fun waits for none, so be sure to update now and join in our beach party buzz!