3.4
10.9K reviews
1M+
Downloads
Content rating
Mature 17+
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About this app

Changi App is your handy concierge for a delightful visit to Changi Airport and Jewel – whether you are travelling, or not. With Changi App, you can have access to the latest flight and airport information, track your baggage, purchase travel essentials, book events and attractions tickets, enjoy duty-free shopping, and redeem exclusive membership privileges, all at your fingertips!

Key features:
• Travel at ease with real-time flight updates, useful travel resources, and convenient services. 
• Enjoy GST-absorbed shopping and Changi Rewards privileges as you transact seamlessly with Changi Pay at participating stores in Changi Airport and Jewel. 
• Skip the queue and pre-book attractions, events, or activities tickets at Changi Airport and Jewel.
• Check car park availability and charges, redeem parking promotions or purchase discounted parking for your visit to Changi Airport and Jewel. 
• Learn about the latest happenings and promotions at Changi Airport and Jewel!
Updated on
Apr 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.3
10.5K reviews
Starry SHI
July 17, 2023
Wrong app logic and very bad user experience After upgrading, this app shows that my device is rooted and prevent me from using. In fact, I do not use rooted device at all. If the app cannot detect the right hardware and state, how can the customer trust it by providing the right information? App should be designed to bring convenience, not more troubles. Pay attention to your technologies and vendor's qualification first!
16 people found this review helpful
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Changi Airport Group (S) Pte Ltd
August 8, 2023
Hi there, thank you for your patience. We have packed in some adjustments in our security configuration via the latest version release (v3.2.0). Please update your Changi App and let us know if it works for you!
Steve Harding
March 27, 2024
One wonders if the developers of this app have actually tried to use it. Firstly, signing up is a nightmare - for me entering my date of birth (mandatory) required no less than 720 key presses through an un-editable calendar to take me back to March 1958. After signing up, I find that the app regularly locks up and is very slow. Thirdly the UI is so saturated with advertising and promotions that it's difficult to find anything of real value. Uninstalled as it's not worth the effort.
2 people found this review helpful
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Changi Airport Group (S) Pte Ltd
April 3, 2024
Hi there, we apologise for the less than satisfactory experience you had while signing up for the app, and using it after. We would like to reassure you that we take feedback seriously, and would love to hear more from you so it can help us improve our app for users like yourself. Please reach out to us at enquiry@changiairport.com to share more.
A Google user
April 9, 2024
For an app that doesn't have to do a lot, it does it really badly. App often will take a while to respond to input, and sometimes just stop responding altogether forcing you to restart it. You can't just open and browse the map to see what's closest to you in the terminal, instead you need to know the name of the business you're searching for. When you do get a map and want to zoom in for businesses closer to where you're going, it only shows major businesses.
1 person found this review helpful
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Changi Airport Group (S) Pte Ltd
April 11, 2024
Hi there, please be assured that we are aware of this loading issue, and are working on a fix for it. Do look out for an upcoming app update which will be released as soon as we can in the next month. On our wayfinding maps, we are working on improving it and we appreciate your interest! Thank you for your patience.

What's new

It's that time of the month again! Get your app updated and travel in style with new feature upgrades including useful reminders you would like for your Great Changi Appscapade. Option to delete inbox messages is now available, you can turn on notifications to try! ;P When the opportunity pops up before you, it's your sign to rate and share how you're enjoying the app so far.