
doctorindyj
App is bad. At one point it somehow installed itself. I was suspicious about this so I deleted it and then reinstalled. Signing up for rewards was chore. I tried to order twice and it said that something went wrong with the order and to try again later. No details on what went wrong or how to fix it, no link to support. And what later? How much later? I was ordering my lunch right then and there I wasn't going to wait an hour to try again. Very frustrating experience.
4 people found this review helpful
Chick-fil-A, Inc.
August 13, 2025
Thanks for reaching out! We're sorry to hear about that. Please contact Chick-fil-A CARES by filling out an online form here: https://spr.ly/cfacares. Select 'Technical & Account Support' so our team can investigate this issue further for you. If you can't use the online form, please call Chick-fil-A CARES at 1-866-232-2040.

Zachary Gossett
Very rough experience so far. I've been recently getting back into Chick Fil A and decided to re-download the app. Problem is, it's in a broken state. I can't sign in without either getting blocked from logging in or getting a black screen that makes it unable for me to even attempt a login. Needless to say, I will not be using the app until this issue gets fixed. I wish I could say positive things, but there's not much to say outside of this.
6 people found this review helpful
Chick-fil-A, Inc.
August 1, 2025
We're sorry to hear about that, Zachary. Please ensure you are on the latest App version and disable any VPNs or ad blockers on your mobile device before trying again. If these steps still do not resolve your issue, please contact Chick-fil-A CARES here: https://spr.ly/cfacares and select 'Technical & Account Support' so we can assist you!

Jordan Cleinman
Cant combine a gift card with a debit card. On top of that, I cant just add what I need to complete the order ($3), they have a minimim $10 to be able to add funds, since you can't use 2 payment methods. So after I load $10, im bsck with $7 after the order, and it creates a cycle where at some point, you dont have enough money, theyve kept it, and you're just ordering normal again, because whats the point of a GIFT card, that you have to buy more funds for to be able to use it all.
8 people found this review helpful