CIBC Mobile Banking®

3.1
42.4K reviews
5M+
Downloads
Content rating
Everyone
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About this app

FIND IMPORTANT DISCLOSURES BELOW

The CIBC Mobile Banking App has received the highest ranking in customer satisfaction in Canada, according to a 2021 study from J.D. Power. We’re always striving to make our app do more for you.

FEATURES

Securely access your accounts with your fingerprint, face ID or password.
Apply for bank accounts or credit cards and view your application status in real time.
Get a snapshot of all your accounts in the same place, anytime.
Use at payment terminals.
Set up instant, post-dated or recurring payments.
Deposit cheques in a flash - all you need is to take a picture with your phone.
Send and receive money instantly with Interac e-Transfer.
Quickly search for branches, banking hours, bank machines and mortgage advisors near you.
Receive your free Equifax credit score directly in the app, without affecting your score.
Our Travel Tools feature a currency converter, helpful tips and emergency numbers for while you’re away.
Our Virtual Assistant is available 24/7 to answer your banking questions and is able to perform everyday banking transactions on your behalf.

LANGUAGES

Supports English and French

PRIVACY

Your privacy and security comes first. Learn more about how CIBC is committed to protecting you by visiting https://www.cibc.com/en/privacy-security.html.

LEGAL

By downloading the CIBC Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system’s default settings or the settings you have selected. The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics; (ii) collect, use and disclose personal information as set out in our Privacy Policy; and (ii) affect preferences or data stored on your device. You can withdraw your consent at any time by uninstalling this App. For assistance, contact CIBC at the mailing address below.

CONTACT

For your banking questions, please visit: https://www.cibc.com/en/contact-us.html.

Telephone Banking: 1-800-465-2422

Address: CIBC Head Office, 81 Bay Street, CIBC Square, Toronto, Ontario, Canada M5J 0E7

Website: http://www.cibc.com
Updated on
Feb 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and Device or other IDs
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.1
39.6K reviews
Martin Gosek
June 26, 2023
I believe the newest version of the app requires some fine tunning. The old version of the app was truly amazing... and it feels like we went backwards to a less amazing app. The new layout (space it uses for simple things) is too large and it feels messy. The app is missing simple things such as the totals for multiple accounts grouped together. I really want the old app back.
23 people found this review helpful
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CIBC
January 8, 2021
Thank you very much for your 5-star review, Martin! -Avi
Mitch Herf
June 14, 2022
Latest update is a failure. (I was forced to update to version 8.38.3.) The app crashes when attempting to complete the e-deposit feature. I've reinstalled the app twice, cleared the cache bla bla bla and it still fails every time. CIBC, fix the app and /or fire the developers /QA team. This is totally unacceptable. Time to move to TD...
52 people found this review helpful
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Karen Wood
June 6, 2022
App does not pull up when you search CIBC on your search bar. Must either put on your home page or look through your complete app folder to open it. Very frustrating setting up Google Pay. Because you have to download app and find in app link to set up Google Pay. Trying to set up direct through Google Pay would not work. Also app will not allow me to register a Pixel 2 for notifications. Bummer. Took almost 2 hours to figure all this out. Also, app will not permit autofill of login.
6 people found this review helpful
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CIBC
June 7, 2022
Hi Karen. While the app is called CIBC Mobile Banking on the app store, once downloaded, it will be listed as "Banking" from your app drawer. You can set up your card for Google Pay by going into "Settings and Security" > "Google Pay Settings" from the app. Autofill for the app login only works for the card number and not for the password. -Gideon

What's new

We want to give you the best everyday banking on the go. In this update, we’ve fixed some bugs to improve reliability and performance. Keep your app updated to get the latest tools.