Simplii Financial

CIBC

About this app

Simplii mobile banking app makes banking simpler. Check balances, pay bills, deposit cheques, send and receive money in a snap with Interac e-Transfer®, move money between accounts and find a nearby CIBC ATM with ease.

Simplii makes everyday banking easy. Pay bills, deposit cheques, move money and send or receive funds in a snap with Interac e-Transfer®. Bank wherever you are, explore exclusive offers and apply for new products in minutes. Need more? Access over 3,400 CIBC ATMs across Canada at no extra cost, send money worldwide in multiple currencies and get support 24/7. With trusted security and a refreshed experience, Simplii helps you bank confidently—anytime, anywhere.

LANGUAGES

Supports English

PRIVACY

Your privacy and security come first. To learn more about how Simplii is committed to protecting your information, visit the CIBC Privacy & Security Centre:

https://www.cibc.com/en/privacy-security.html

LEGAL

By downloading the Simplii Mobile Banking App, you consent to the installation of the App and any future updates or upgrades, which may be automatically installed based on your device or operating system settings. The App (including updates and upgrades) may:

- Communicate with Simplii Financial servers to deliver app functionality and features, including new features as they become available, and collect usage information.

- Affect preferences or data stored on your device.

- Collect, use, and disclose personal information as described in the Simplii Financial Privacy Policy.


You can withdraw your consent at any time by uninstalling the App.

For assistance, contact Simplii Financial using the contact information provided below.

"Simplii Financial" is a division of CIBC. Banking services are not available in Quebec.

CONTACT

For your banking questions, please visit: https://www.simplii.com/en/contact-us.html

Simplii Contact Centre:
1-888-723-8881

Address:
Simplii Financial,
PO Box 603 Station Agincourt,
Toronto, ON, M1S 5K9


Website:
https://www.simplii.com/en/home.html

© Interac e-Transfer is a registered trademark of Interac Inc. Used under licence.

†Simplii foreign exchange rates apply.

Ratings and reviews

Started an application for a new chequing account on April 1. Had a move and requested for an address change. Been on 5 calls already and nothing has happened. Plain Horrible. I can't even close my application as well. Escalated twice and nothing useful has happened. Just keep hearing the same thing every time "we'll fix this in 2 business days". Shame on your time promises . I think I need to reach your CEO to get this resolved.

I needed a bank draft which apparently can't be requested through the app. A web browser can be used that has the same layout as the app with more options. the only problem is browsers open the app when you try to sign in on the website. Why not give the app full functionality if your pushing its use, instead of putting customers through this ridiculous loop...

Over the past couple of weeks when signing in I have been getting an error banner along with continue to banking on the same banner which goes to my account as normal. Also it intermitedally won't sign out. It is like the signed out button has not been tapped. Does nothing. No issues before which is why I am still giving 4* but these issues which were not there before need fixed.

What’s new

We’re always looking to make our Mobile Banking app better so we’ve fixed some bugs to improve reliability and performance. Make sure you regularly update your app for the best possible experience!