
John Ferguson
Avoid if at all possible. I've been a subscriber for over a year trying to make this thing work and I'm at the end of my rope. Chrome devices frequently can't connect even when they are properly configured in Circle. Filtering is random, it can't be trusted. My subscription seems to have vanished from the app (even though I'm paying monthly) with no obvious way to correct. Even when it works, it's not worth the money and time needed to support.
27 people found this review helpful

A Google user
We have Circle on Netgear. We love the idea of this app. UNFORTUNATELY, we daily get the error "Can't Connect to Circle" making the app non-efficient, time consuming & frustrating. This means we are unable to pause or unpause devices. Another issue is if you set time limits on devices and things are running in the background, children lose their allocated time. Device's must be turned off to save time. If we could fix the disconnect issue, we'd definitely give a higher rating.
5 people found this review helpful

Chris Tatman
Like others are reporting, when you switch to a new phone, you will no longer be able to log into the app. It will say it is sending you a code, but you will not get it. Now, I am locked out of the app with no way to admin all the devices I have set up. I have a laptop that the wifi gets turned off at 10pm every night and no way to modify that. Disabling parental controls in the router interface doesn't help. I'll probably have to factory reset the router to fix this. Huge mess to fix.
27 people found this review helpful
Aura Sub LLC
June 18, 2024
Sorry for the trouble you are experiencing with our app. Could you email us at help@meetcircle.com with more details of your issue. We'd love to help you troubleshoot.