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Terrible time setting it up. Finally connected only to find that the filtering didn't really work as expected. Some things filter while others do not. The profiles don't work either. It filters whatever it wants regardless of the settings. Maybe its how I set it up, but that also proves that it's not intuitively user friendly. Ive had to reset to factory settings 3x. My internet is stuck off. Luckily I have a backup connection, but its frustrating that I have to change all the devices. I give up
9 people found this review helpful
I have had the circle in our home for about 3 weeks now, and it is dong a great job of limiting my kids technology time, making sure they are not on their devices after bed time, keeping them from harmful sites, and giving us a bit more family time. So I love this. However, I have to constantly reconnect to the Cube, and its really frustrating. Disney definitely needs to work on fixing this connectivity issue. I read about it in other reviews and just ignored it and took a chance, but it is a real problem that needs to get fixed. Sometimes it reconnects right away by itself, sometimes it takes a few tries, and twice I have had to go through set up of the device again to trouble shoot.
15 people found this review helpful
I have a fairly new and updated nighthawk router. App is straight up garbage. I have to restart router almost every day because devices that should be allowed to connect during certain times are not connecting. Devices that are supposed to be ignored by the Circle 1st randomly disconnect. Turn off the app and everything works fine. Turn the app back on and start having problems. The plus side is that the app is easy to use once you get the hang of it.
17 people found this review helpful
Aura Sub LLC
September 14, 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at email@example.com. Thank you.