Citi Mobile®

1.12M reviews
Content rating
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About this app

All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Fast Navigation: Quickly get to your favorite features with an intuitive navigation menu and smart shortcuts
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from your mobile device
Find an ATM: Easily locate one of more than 60,000 fee-free ATMs in the U.S near you
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily

Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills, and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments including automatic payments, and transfers and manage payees
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Fingerprint Authentication for a fast way to access your account
* Features are available today on a limited basis.

**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Citi’s Mobile App has been certified by J.D. Power for providing “An Outstanding Mobile Credit Card Experience” for customers.”
J.D. Power 2019 Mobile App Certification Program recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit

Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at and our notice at collection at to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at
Updated on
Apr 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.1M reviews
Michael Brakeman
May 11, 2024
Easy to navigate, make payments, and keep up with current deals and specials. Multiple accounts on one page is a big help, also. The UI is clean so you don't have to "look" too hard for whatever it is youre looking for. EDIT: I changed it to 4 stars, from 5. I did so because you have to navigate away from the app, to an actual website, then log back in to make a personal loan payment. Seriously annoying!
76 people found this review helpful
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Brittany Chmelsky
May 3, 2024
If I could give this app and Citibank a score of zero, I would! Their app. NEVER WORKS! If you are able to log into your account, you can't see your account balance since it shows black bars over everything and acts as if it is frozen. When it does allow you to access your banking information, it never works to transfer money or do any of the basic tasks a banking app should allow you. I can't even connect another bank account to my account because they always have system issues. I'm canceling!!
10 people found this review helpful
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Citibank N.A.
May 3, 2024
Hi Brittany, we regret to hear about this matter. Please email us at (, send us a PM on Facebook or direct message us on X (@AskCiti) with details about the issue and reference Google Play Review if asisstance is needed. We hope that you have a great day. Sincerely ^Fred
Holly Kraynak
May 14, 2024
I like the company and the app is great for checking your balance, however when you select make a payment, it now takes you to using your earned points towards your balance, you can't skip it and if you hit cancel it takes you back to the main screen. I have to go online to make my payments. That needs to be removed or as a separate option on the main screen.
4 people found this review helpful
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Citibank N.A.
May 14, 2024
Hello. Thank you for the feedback. If assistance is needed with the app, visit us on X and DM to @AskCiti or send an email to Insert Google Play Review in the subject line and give us details of your concern. No account numbers or PINs in your message. ^Gloria

What's new

Thanks for using the Citi Mobile® App! This version includes:
• Introducing, Onboarding for the Citi Mobile App! Eligible customers can seamlessly opt into Biometric Login, PIN login, and Push Notifications during their first app login.
• Send and request money through Zelle® by simply holding down on the Citi Mobile® App icon and selecting the Zelle® option.
• Various bug fixes and performance improvements.