Citibank IN

4.1
352K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Citi Mobile app provides the joy of banking at your fingertips. It is a one-stop solution to manage your accounts, investments and credit cards on your phone.

Just install the app and sign-in much faster and simpler with your fingerprint or Internet Password (IPIN). The app is now securely linked to your User ID.

Smart Banking Features:
• View your account balances, recent transactions and available credit limits
• Instantly transfer money, pay bills, recharge your wallet or mobile
• Invest in deposits or in a host of mutual fund options
• Create your own ‘@Citi’ Virtual Payment Address & transfer funds instantly via UPI without account number or IFSC
• Add new payees in a simple & secure manner to immediately transfer funds via IMPS or NEFT
• Convert big purchases on your credit card into EMIs
• View exciting offers on your card
• Manage your debit & credit card - block/unblock for domestic or international usage, Set daily transaction limits for Point of Sale & e-Commerce transactions
• For Mortgage customers, you can view account statement and repayment schedule, download interest and principal certificates, pre-pay loan and apply for a new loan
• Inform Citi of your international travel plan to ensure seamless transactions on your credit card
• Connect with your Relationship Manager & Service Relationship Manager instantly through in-app chat, audio & video calls (available to select Citigold & Citi Priority customers)
• Redeem your credit card reward points for cashback or transfer to airmiles of an airline of your choice
• Register for Snapshot and view your account balances and credit card details without having to login every time
• Report your lost or stolen cards and get them reissued
• Upload documents for KYC refresh, PAN updation or other services
• Locate the nearest Citibank ATM, branches and retailers offering Citibank Privileges

Bank on the go with Citi Mobile app. Get started now.


The use of this Citibank IN Mobile app is for the customers of Citibank India only. Content provided via this Citibank IN Mobile app is not specifically created for any territory other than where Citibank India operates/is licensed to operate.
Updated on
Jan 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

4.0
351K reviews
Mangesh Bhide
February 13, 2024
Can never type the complete OTP . The OTP field inthe app seems to be prepopulated with something and accepts only 1 digit of OTP. On the other hand of I press backspace (or delete key) many times, I can then type only 5 of the 6 digits of the OTP. On the same phone I have almost a dozen other apps which work perfectly fine, so there is clearly an issue with this app only Kindly fix the issue and I will delete or change the 1 star to 5 Thanks
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Ramesh Sunkarapalli
December 8, 2023
The experience with the Citibank mobile banking app had been pathetic. You folks never improve. I generally struggle to receive the otp from the app to my mobile phone. I don't receive the otp number in the first attempt. It would be failing many times to be received in time. When I enter the otp, after resending, it says the otp has expired. I returned to edit my review as I struggle to login with biometric identify, which they claim is easily available. Moreover, I had to try many times.
5 people found this review helpful
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A Google user
November 9, 2019
Severely lacks features and I find it very useless. Need to use internet banking a lot of times which defeats the purpose of the app. The user interface is clean but not super intuitive. Even the internet banking is the same and it seems this is not a priority at all for Citi since its been like this forever. Other banking apps and websites have progressed leaps and bounds in the pst years.
51 people found this review helpful
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Citibank India
December 27, 2019
Dear Ashish, We regret the inconvenience caused. Please write to us at https://citi.asia/INsCustQuery with a brief summary of the issue. We will resolve it at the earliest.

What's new

As per regulatory requirement, you will not be able to take screenshots, record screen and share screen on third party app like Zoom, MS team, Google Meet etc while logged in Citi App.