29 reviews
Content rating
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About this app

EP311 connects you with directly with City of El Paso staff to more efficiently resolve issues in our community.

Here's how it works:

1. See something that needs to be fixed?
2. Create an account
3. Submit a service request and attach a photo
4. City Staff receive your request and fix the problem!
5. You get notified when the service request is completed.

You can also check out the latest community news, schedules and events.
Updated on
May 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit

Ratings and reviews

29 reviews
Brad Moore
May 26, 2024
This app used to be great, but now it crashes every time I use it. I've cleared the cache, restarted my phone, reinstalled the app. Doesn't matter if I try to report anything it crashes.
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Oda Jennys
September 21, 2022
I wanted to share a frustrating experience that turned into a positive one. As you are all aware I've been using the EP311 app to report potholes, graffiti or anything that I see that the city can work on. This month was the first time I've reported overgrown weeds. FYI I wanted to share that the 311 app rocks! I make a mental note whenever I see a pothole across El Paso. I always report any random pothole when driving and they're pretty on top of it with reports and actual repairs. πŸ“±πŸ‘·β€β™€οΈπŸš§
1 person found this review helpful
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Norma Alfaro
September 2, 2022
Great and easy to file a request. I would have given it a 5 star except I don't know if it was taken care of. The only notification was that the request was closed.
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