MyWaco

Granicus LLC

About this app

MyWaco is your connection to City of Waco services.

Whether you live here, work here, or play here, this free, easy-to-use APP allows you to submit service requests for code violations, potholes, streetlight outages, unsafe conditions and more directly from your mobile device. Service requests are routed to the appropriate department for attention and will be responded to quickly and efficiently, and you'll be notified when they are resolved.

Ratings and reviews

I had been seeing the ads on TV and finally downloaded the app. There has been a street light out on our street for over a year. So I decided to report the problem. With in 21 minutes they responded that it belongs to Encor and gave me the number and website to contact. I had a ticket made in 15 minutes. Even though it wasn't city owned, they guided me quickly in the right direction to solve the problem.

This is a great app for anybody that lives in the city of Waco, Texas. Easily report pot holes, street signs missing / recommendations / suggestions, pay a water bill, access and request open city / police records with notification updates as well. If reporting a pot hole, they even send you the status of your submission up until the work order has been completed! A must have!

App won't load anymore. Sometime in the last year the app updated and it will no longer open. The city was really responsive to everything I requested through this app. I'm disappointed it doesn't work anymore.

What’s new

Updated UI, bug fixes and performance improvements.