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App is decent but needs some work. I've had issues with completed RapidPass forms disappearing randomly, kinda defeats the point. The interface is kinda clunky, there's no real confirmation for some buttons being hit/something is loading. The only other complaint I have is probably more an issue with the backend, but I went to a drive at the hospital and the app had no specific location details for where the donations were being taken within the hospital. Same with no notification / update when a scheduled drive is canceled. All in all, it does its job. It could just be a bit more robust.
55 people found this review helpful
Really appreciate Red Cross and all of the good they do. But as far as this app goes, I'm just not sure. I made an appointment the other day and did RapidPass but when I arrived at the blood drive they had no record of it. Showing them my text from ARC and the RapidPass was irrelevant. I dont know if that was the apps fault or just a failure to sync with the system. But I ended up not bring able to donate. Will try again
58 people found this review helpful
The scheduling part of this app is really poorly designed. Plug in your location and preferred time and see a list of location that are fully booked and/or outside of your time constraints. Wouldn't it just be easier to show all the open slots only? What's the point in seeing fully booked locations and having to click on them to find out there's no availability.
23 people found this review helpful