This app makes an otherwise painful process easier. It was a synch to dispute my ticket then ultimately pay it when the dispute didn't come back in my favor (as much as I can still disagree with that ruling, it's not the app's fault!). Only two hitches were: My ticket didn't appear in the app immediately, but adding it was easy enough. Secondly I'd have liked to see the service fee show up before the checkout and maybe some explanation about what it's for.
25 people found this review helpful
This opinion is only for disputing experience using the app. Initially I found that it was quick and convenient way of disputing the ticket. But, later realized that I should have sat in front of computer, organized all the evidences, and prepared for thorough statement. You won't be able to do that. Once you submit the quick dispute using the app, you can't file again more properly.
47 people found this review helpful
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Thank you for excellent and simple and quick process. The only thing that did not work for me twice was choosing "camera" after selecting "+ image" to add document or evidence. But that's okay I was still able to take a screen shot and photo separately and it let me add it from my phone's photo gallery.
8 people found this review helpful