NYC Pay or Dispute

NYC Department of Finance

About this app

Following are the key features supported by the app:

· Pay tickets by credit or debit card or through your bank account (eCheck). No Fee applies when paid using eCheck.
· Dispute a ticket immediately using your device’s camera to upload evidence.
· Search ticket(s) using violation or license plate numbers.
· Save tickets you have previously searched for.
· Save license plates and billing information on your device.
· View payment history by ticket or license plate numbers.
· View dispute history by ticket or license plate numbers.
· Receive receipts by email and/or text.

Ratings and reviews

Developers have done a great job with this app. Great fast experience but the word "dispute" should be replaced with "waste time and pay more" as it doesn't work. No image available and no backup of the ticket is provided from the ( anonymous ) one that calls the decision gillty or not when trying the dispute. I wish everything else was this fast and easy as the money collection is. I still love NYC and hope for better judgments in the future.

Tickets don't show up before the 30-day mark, and you are left to pay an increased amount. If you have the physical ticket, it's not a problem as you can scan it. They also charge a service fee for who knows what. Other than that, it's easy to dispute and pay using the app. Would be nice if you could save your vehicle and have a notification if said vehicle had a ticket and/or the ticket was close to past due date before they increase the amount.

I entered my payment but didn't get a confirmation of the transaction. I just kept getting looped back to my transaction of the ticket amount and my information after I entered my credit card information. This happened three times. Then I checked my Citibank account and discovered I had been charged THREE TIMES. Also, they charge for all credit/debit cards. I would have preferred the echeck (whatever that is) which is free, but I was still routed in circles. This app blows chunks. Poor design!

What’s new

Minor performance improvements
Updated plate type list