NYC Pay or Dispute

NYC Department of Finance

About this app

Following are the key features supported by the app:

· Pay tickets by credit or debit card or through your bank account (eCheck). No Fee applies when paid using eCheck.
· Dispute a ticket immediately using your device’s camera to upload evidence.
· Search ticket(s) using violation or license plate numbers.
· Save tickets you have previously searched for.
· Save license plates and billing information on your device.
· View payment history by ticket or license plate numbers.
· View dispute history by ticket or license plate numbers.
· Receive receipts by email and/or text.

Ratings and reviews

Tickets don't show up before the 30-day mark, and you are left to pay an increased amount. If you have the physical ticket, it's not a problem as you can scan it. They also charge a service fee for who knows what. Other than that, it's easy to dispute and pay using the app. Would be nice if you could save your vehicle and have a notification if said vehicle had a ticket and/or the ticket was close to past due date before they increase the amount.

Horrible, the only fee free way to pay is so poorly designed that it's basically impossible to use. If you try and enter your checking account number, it won't let you see what you entered, and if you leave the window (for example to switch to another window where you are reading the number from, it deleted everything you entered. Seems like they make it extra hard to pay the fee free way.

The UI is awful. It's extremely difficult to ensure information is entered correctly since it *s text as you enter account and routing numbers. I understand AFTER entering the complete number but it's just a typo generator otherwise. How can I be sure I didn't make an entry mistake? Also, and this is not an app issue, but this app will ensure they screw you for fees when paying with a modern payment method.

What’s new

Minor performance improvements
Updated plate type list