Duke Energy

4.1
4.59K reviews
500K+
Downloads
Content rating
Everyone
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About this app

With the Duke Energy app, you’ll be able to easily manage and view your accounts anywhere, anytime. Current features of the Duke Energy app allow you to:

• Easy log in. Using your Duke Energy account, you’ll be able to log in once and have options to set up either fingerprint to easily access your account.
• View and pay bill. Access your bill from anywhere and set up automatic payments. You can also view your billing history and easily compare bills from last year and last month.
• Report an outage. Inform us if your power is out and get updates on when it is estimated to be restored.
• Track energy usage. View your past and recent energy use so you can better manage it and get more detailed information.
• Set up bill reminders. Stay on top of your bill and always know when to pay.
• Save more. Take advantage of our energy- and money-saving offers.
• Customer service. Contact our customer support if you ever have questions about your service or your energy bill.
Updated on
Jan 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location and Personal info
Data is encrypted in transit
You can request that data be deleted
4.1
4.59K reviews
A Google user
August 16, 2019
Compared to the Home Energy Interactive website, it seems to have more stable and up-to-date data feed. However, the Energy Use functions are lacking. It fails to display daily usage in the morning and there's no way to scroll back by a day, just and error message. Same thing for the weekly chart on the first day of the week. And, there's no annual chart.
131 people found this review helpful
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A Google user
July 31, 2019
It shows on Dukes website a photo of the "Energy Usage" graph, which has a day,week,month option on the bottom. This is a lie, the app only shows month just like our billing statments. If we had more competion here in florida i bet there would be better graphs. They have the technology ready, just dont want to give it to us. this app is just to pay your bill.
136 people found this review helpful
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Tina H
December 19, 2021
It used to have settings that would alarm when you reached a certain limit. Whatever that limit was that you personally set. Now it does not have that option. It was nice to be able to plan ahead if knowing I went over a certain amount. Now it is just a suprise when the bill comes. Not at all satisfied anymore!
114 people found this review helpful
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What's new

More Screen redesign for easier access to app features not available in the bottom navigation.