Duke Energy

Duke Energy

About this app

With the Duke Energy app, you’ll be able to easily manage and view your accounts anywhere, anytime. Current features of the Duke Energy app allow you to:

• Easy log in. Using your Duke Energy account, you’ll be able to log in once and have options to set up either fingerprint to easily access your account.
• View and pay bill. Access your bill from anywhere and set up automatic payments. You can also view your billing history and easily compare bills from last year and last month.
• Report an outage. Inform us if your power is out and get updates on when it is estimated to be restored.
• Track energy usage. View your past and recent energy use so you can better manage it and get more detailed information.
• Set up bill reminders. Stay on top of your bill and always know when to pay.
• Save more. Take advantage of our energy- and money-saving offers.
• Customer service. Contact our customer support if you ever have questions about your service or your energy bill.

Ratings and reviews

I used to enjoy checking the usage on a daily basis so I was able to learn how to conserve on electric. But also like everything else seems impossible to leave a good thing alone and constantly have to change it. for the last 2 days now says it cannot display data for usage... Developers always love to break a good thing

Can't login. Have the same problem with their website. Think they would have fixed the problem already. This issue have been going on for well over a year. App is great when you get logged in your account. The app is worthless when you can't. From reading other reviews I'm not the only one with the issue. I have reported this issue a few times with no fix yet. Good thing the lineman don't fix the power lines like the IT guys fix the log on issue. We all wouldn't have any power.

Way to go. Your App's issues with logging in seem to be pretty well documented, looking at the reviews here. But I'm not seeing any response or fixes out of authors. Why us it that when your App updates, it seems to be removed from my Samsung Pass / Biometrics acct, without to much as a pop-up or any form of notice? Now I'm left hanging scrambling to login. If you can't resolve my (and apparently countless other's) issues, at least have the courtesy of letting us know, and hang it up.

What’s new

We spiffed up some things in the background.