FRTA Access

Ecolane USA, Inc.

About this app

FRTA Self Service mobile app allows passengers from participating agencies to manage their transportation from the convenience of their smart phone.

- Flexibility to Manage Trips
- Empower riders with direct access to review and manage their trips
- View upcoming and completed trips, easily cancel trips

- Convenient Trip Details View
- Passenger notifications with accurate vehicle ETAs, reduce wait time
- Ability to follow bus on a visual map to see exact location

- Simple Mobile Interface
- 24/7 access to account profiles, settings and reservations
- Customize user preferences and save favorite destinations

NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.

Ratings and reviews

Drivers and service are great, but it is a pretty broken app in a few ways. Gives non specific error messages ("can't calculate fare for trip"), and doesn't show the boundary for the service area, so you have to guess at a place to be dropped off if you're going near/beyond the edge of it. Devs please add the boundary area to the map, and specific errors for selecting outside the boundary, booking when booking isn't available, etc. At this point I wish they'd can this&hire a few dispatchers.

nice when it works. randomly prevents scheduling which is suboptimal for a college student without a car.

Keeps shutting down everytime I try and book a new ride or check map view. Have the uninstall and reinstall it every single time I do either....

What’s new

Enhancements: 1. Added the enhancements like Ability to default Pickup or Dropoff based upon the configuration. Bug Fixes: 1. Resolved issue where an agency was available select for sign-up or login. 2. Resolved issues of Self Service Rules for Addresses Allowed 3. Resolved crash issue that caused the app to crash unexpectedly. 4. Fixed ADA compliance issues in the Signup, Booking, Trips screens 5. Resolved issues with the Address allowed config, search while selecting pickup/drop off address