Tried the app and it has a nice simple enough interface. User can perform basic banking tasks that usually requires a customer to go into a branch. This app got a 3star because it is heavy reliant on the use of SMS for confirmation and also displays inaccurate confirmation messages. Modern apps incorporate the use of email more. Fix the above to bring this app into the modern app space.
After saving account details of the people you transferred funds to, clicking on any of the names for subsequent transfer isn't possible. One may need to write the account number out somewhere. The developer of this app should consider making the saved details icon active or enable copy and paste functions.
Beneficiary issues. Kindly correct this insuffient information on saved beneficiary. The information on saved beneficiary is only account number and name and NO BANK NAME. You always have problem selecting which bank to transfer to if you have a beneficiary with 2 accts in different banks. This is major issue please. Correct in your update. Kudos to the inclusion of generate receipt in your update, its awesome.
Have gone through customers statements below from where I understand that no matter how good something is, there must be critics that will come and condemn it. I have accounts with 5 solid Nigerian banks, have tried all their apps and have come to conclusion that "First bank is truly the FIRST." The only thing I hate about them is the unusual mammoth crowd in their branches. However, I do not rule out the possibility of few customers having issues with the apps because I have observed that not all Secondary School leavers can even spell their names correctly let alone the use of apps.
It has been working perfectly before on my Infinix hot 2, but just recently that I upgrade the version to 1.7....it's being displaying blank page where I should select the bank when to make money transfer...... Very annoying and disappointing
Allow user to open dispute for failed transactions in this app. You have such in UBA Mobile App and it's great. I didn't have to go bank and fill some forms before my cash was returned. After this, you may get 4 stars. Also, Pls design Soft Token App just like UBA
Soft Token Synchronization Fix
Transfer Bug Fixes
UnionMobile is a fast, secure and convenient mobile banking app from Union Bank.
Real-time mobile access to FCMB accounts is now possible with FCMBOnline App.