I paid extra to have my flowers delivered on Valentine's and the flowers ended up in the wrong place. Not only the wrong place but at a horrible time. The business day was practically over and all the employees left. This completely ruined it. I will not be ordering from you guys agian.
Customer service is the worst I've ever experienced. I tried talking to her explained how the app froze and the order completed it self. Told her how I still wanted to add a promo code to get 15% off . I told her I wanted to cancel and repurchase. She said it couldn't be done. Even tho not even 5 min had passed that it submitted the order.
Terrible so unhappy. Will Never use this company again !! The flowers I ordered look Nothing like my friend received today. Not even the correct vase. She got silver instead of white. Lost my Business for sure !!
This company is full of lies and will steal from the customer. I ordered flowers and chocolates then they send different flowers of low price and no chocolate. To make matters worse delivered on a different date. I will naver buy and everyone should run away. I hate it.
Place is a huge scam. Never waste your money here. They overcharge you, their customer service reps promise that it is just a "pending transcation", then you get fully charged by your VIsa, call for them to refund the difference and response is "oh, we don't have any notes on your call and cannot refund you". Rip-off - Careful for Scam
Customer service is horable. Can't get my account right. Charging me several times for the same service. Bad, very bad!! I have called customer service many times and have had at least 2 tickets placed with tech support and still my account at 1800flowers is messed up. They talk a good game but even their techs are worthless!
You're the best! <3 Thanks to your amazing feedback, we have improved our app shopping experience just in time for Valentine's Day!
Because you're a VIP, download the app and get exclusive app offers on Valentine's flowers, plants and gifts!
Best Gifting Ideas & Delivery App – Fruit Baskets, Chocolates & Bouquets
Cherish Kiss emoji, Love emoji, Romantic Emoji, Happy emoji and animated emoji.