I had Onstar app and it worked great. I bought a new vehicle and had to get the GMC Onstar app and it is horrible. It is so slow! I wanted updated information on my oil life and the app said "updating" for 10 minutes....and never updated! I had enough time to go and check my own oil level. I wish I could use the old Onstart app.
Works great but super slow. Needs to be much faster. No matter if on wifi or 4g LTE, you aren't just going to whip out your phone and unlock your door or start your engine. It takes about 4 minutes to do anything (like remote start or unlock doors), so you have to think 4 minutes ahead. On a recent ski trip I purposely locked my keys in the car so I wouldn't have to worry about losing them. We all got to the car after and I used the app to unlock the car. We froze for 4 minutes while my wife gave me the 'you're a moron' stare as I stood there like a shamed dog until it unlocked. If not for slow speed, I'd give full stars. I think I could have called onstar and had them unlock it for me faster.
The app seems ok especially being able to send my destination directions from my phone to my vehicle. The one problem I'm experiencing is that the vehicle information never updates. It just keeps spinning and spinning but never shows the diagnostic information.
Not able to use remote features, locks start, etc. Doesn't even appear as an option. Would like to be able to unlock my doors if needed.
Icons on Google pixel phone are very very small, you say phone issue they say app issue please address...Very very hard to see.
Thank you for fixing the issue with the app not working. The latest update seems to work as it should. Thanks again!
We update our app regularly to add new features and improve performance.
• General bug fixes and performance improvements
• Support added for Mexico