Ginger Holdeman
- Flag inappropriate
- Show review history
The hearing aids work fine. The app does not. Right as we speak, it refuses to open and I've done everything I can do a 1000 times. am totally sick to death of a failure app. Helpline tells me I need to find a neighbor to call them, because obviously I can't fix the app while i'm on it. It doesn't open, doesn't allow for adjustments, cuts out randomly and ping's my phone a 100 times in a row because it's trying to reconnect, or whatever. Who knows? You need to get your app act together.
6 people found this review helpful
Karen Sanchez
- Flag inappropriate
- Show review history
Love my Jabra hearing aids. But this app is just not very good. When it works it's fine, settings are nice and easy to use. However, about every 3rd or 4th day the connection to the hearing aids doesn't get established or drops after getting connected-have to force stop the app to reconnect the aids. Upgraded my phone when I first got them because the app wouldn't support the GS 1O, now with newer phone GS22+, Android 14, started having the issues recently. Not ready for prime time!
6 people found this review helpful
Tom Milligan
Hearing aids are fine, but app is problematic. More often than not, I have to toggle bluetooth on and off, turn on airplane mode, turn hearing aids off and on, etc. to get them to work with my Samsung phone. It's pretty annoying. Lately, the app says they are disconnected when they aren't. It would be nice if Jabra fixed the app.
16 people found this review helpful