
Kindra Lillie
Absolutely ridiculous. I hope whatever prompted these sudden changes is worth losing customers. The abrupt change of debit cards, and now the app!? SO UNPROFESSIONAL!!! I don't live near a branch, so online banking was my best option for most transactions. The original app no longer works, but the new app doesn't recognize my credentials. Now I'm inconvenienced, and have to find time to get to a branch before they close to access MY MONEY! Not to mention the ATMs no longer accept deposits! UGH
3 people found this review helpful

Ashley Rossi
After downloading, none of my banking history/transactions were showing up, and I never knew how much was actually in my checking account, until today and then I was charged an overdraft fee even when I had all the money we had spent from the weekend in my savings waiting for me to see everything to know how much I needed to transfer over. I didnt know the original amount bc every time I'd log in it refreshed a different amount shown. The new app gives me a headache. I do not like it.
5 people found this review helpful

Mrs. Sneed
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They send out an update telling us to download the app but none of the credentials work. It's telling me my social, email, and username are all wrong. If the app wasn't ready, it shouldn't have been pushed out.
12 people found this review helpful