
Gary D
been using the conversations app for years. went to open one day and all of a sudden it tells me that the app isn't included in the free plan. we pay A LOT of money to go daddy for 4 domains, 1 website 365 email and our online store. now you want us to pay 83 dollars a year just to use an app? the app tells me that I have to use the browser version. so I'm paying to use an app that contains the same data that I can get on a browser?? are you going to start nickel and doming us to death?
2 people found this review helpful
GoDaddy Operating Company, LLC
November 26, 2025
We apologize for any inconvenience this has caused. Please contact our support team at (480) 366-3549, mention your Google Play review, and ask them to escalate a ticket to the Conversations dev team so we can review your situation and assist you directly.

Rachel
Have tried using this app off and on for a couple years. NEVER EVER have been able to get app icon notifications to work and email is just not fast enough if it works at all. Which results in customers messaging and I don't know about it for days sometimes, which is too late I have enough on my plate to be having to log into the app and refresh it several times a day. I finally just turned the feature off from my website completely. I prefer people just call so I can get the request immediately.
2 people found this review helpful
GoDaddy Operating Company, LLC
August 11, 2025
We're sorry to hear that you're experiencing issues with the notifications on your device. Can you please send us an email with more specific details of what is happening along with your account details to AppFeedback@GoDaddy.com? We'd like to investigate further and see how we can help improve the experience for you. -Mike from GoDaddy

T Phillips
This app was helpful in the beginning but not so much for some time now. There's so much wrong with this app: Constant dropped calls, caller can't hear me, I can't hear them, mic doesn't work or works sometimes. It's super frustrating. We need this for dispatch and we have to answer every call. It makes our business seems amateur and unreliable. Please do something about this.
10 people found this review helpful
GoDaddy Operating Company, LLC
January 8, 2025
We’re really sorry to hear about the issues you’ve been experiencing with the app. Please contact us at https://www.godaddy.com/help/contact-us so we can investigate this further and work on a solution. Thank you for your input! - Chris