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Can't figure out why my phone does not ring when receiving phone calls to my Conversations phone number even though the device's ringer option is on and I have the Conversations app notifications all set to be notified/ring when receiving a phone call. Ive had this service for a couple of years now and it had never worked. I only use the number for a few selected individuals/companies that I don't want to give my personal number to, But my phone NEVER rings!
4 people found this review helpful
GoDaddy Operating Company, LLC
January 6, 2026
Our engineers are looking into this issue but they need more information about it so they can identify it. Could you please send us an email with your Conversations phone number/customer number to locate your account so we can check logs, here is our email address conversationsandroid@godaddy.com and please reference this review. Thank you!

Howard Goldson
Signed up for their deluxe plan free trial. It did not allow incoming calls to ring, went directly to VM. After a lot of running around, they said I needed to pay then all would work. I did, same thing. More and more testing, checking, deleting, still no ringing on incoming calls. Finally canceled, and even that was a hassle. Bottom line, if the app is not working during the "free trial", it will never work, and don't waste your time.
1 person found this review helpful
GoDaddy Operating Company, LLC
April 7, 2026
We're sorry the experience fell short from start to finish. If you're ever open to giving us another chance, please reach out at https://www.godaddy.com/help/contact-us— we'd like to make it right. Thanks for sharing your feedback. - Chris

T Phillips
This app was helpful in the beginning but not so much for some time now. There's so much wrong with this app: Constant dropped calls, caller can't hear me, I can't hear them, mic doesn't work or works sometimes. It's super frustrating. We need this for dispatch and we have to answer every call. It makes our business seems amateur and unreliable. Please do something about this.
16 people found this review helpful
GoDaddy Operating Company, LLC
January 8, 2025
We’re really sorry to hear about the issues you’ve been experiencing with the app. Please contact us at https://www.godaddy.com/help/contact-us so we can investigate this further and work on a solution. Thank you for your input! - Chris