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Can't figure out why my phone does not ring when receiving phone calls to my Conversations phone number even though the device's ringer option is on and I have the Conversations app notifications all set to be notified/ring when receiving a phone call. Ive had this service for a couple of years now and it had never worked. I only use the number for a few selected individuals/companies that I don't want to give my personal number to, But my phone NEVER rings!
GoDaddy Operating Company, LLC
January 6, 2026
Our engineers are looking into this issue but they need more information about it so they can identify it. Could you please send us an email with your Conversations phone number/customer number to locate your account so we can check logs, here is our email address conversationsandroid@godaddy.com and please reference this review. Thank you!

Rachel
Have tried using this app off and on for a couple years. NEVER EVER have been able to get app icon notifications to work and email is just not fast enough if it works at all. Which results in customers messaging and I don't know about it for days sometimes, which is too late I have enough on my plate to be having to log into the app and refresh it several times a day. I finally just turned the feature off from my website completely. I prefer people just call so I can get the request immediately.
3 people found this review helpful
GoDaddy Operating Company, LLC
August 11, 2025
We're sorry to hear that you're experiencing issues with the notifications on your device. Can you please send us an email with more specific details of what is happening along with your account details to AppFeedback@GoDaddy.com? We'd like to investigate further and see how we can help improve the experience for you. -Mike from GoDaddy

T Phillips
This app was helpful in the beginning but not so much for some time now. There's so much wrong with this app: Constant dropped calls, caller can't hear me, I can't hear them, mic doesn't work or works sometimes. It's super frustrating. We need this for dispatch and we have to answer every call. It makes our business seems amateur and unreliable. Please do something about this.
12 people found this review helpful
GoDaddy Operating Company, LLC
January 8, 2025
We’re really sorry to hear about the issues you’ve been experiencing with the app. Please contact us at https://www.godaddy.com/help/contact-us so we can investigate this further and work on a solution. Thank you for your input! - Chris