
AKPete
I was super pleased with Grid, at first, but after going through the ordeal I just did, I'll never go back. I opted for the subscription, received my advance, but never charged for the subscription, which with most apps, the charge is upfront, not when they feel like it. I paid the advance back in 2 days. I then messaged support asking if I owed any fees, and received a response no. Asked to close my account. I owe $10 all of a sudden. They took it without authorization.
3 people found this review helpful

Hope Brown
It went from good to bad real quick. I've been trying for over 2 weeks to change my phone number. They said they can't do it online and they give you a number to call that no one ever answers or returns calls from. But money seems to be taken out of my account with no problem. I've called at least SEVENTEEN times and I have sent at least FIVE emails to the support staff and no one seems to be able to give a resolution but again money keeps coming out of my account.
10 people found this review helpful

Tamesha Turner
DO NOT USE THIS APP!!!! I had the membership with them while I was getting the advances. Once I didn't need the advance anymore I messaged in the app to put me on the free version. I have all screenshots where I asked and they stated it was canceled. My membership then stated free at one point then inactive. I get an alert and they are taking $14 out of my account for a FREE service. They are going to tell me I was never on the free version, but have proof I was. DON'T TRUST THEM.
5 people found this review helpful