Konnect by HBL

HBL

About this app

Open and manage your Konnect Account and Wallet for your daily banking & lifestyle needs.
Key Financial Features:
• Transfers – Send money to any bank account. Save your friends and family as receivers and enjoy seamless money transfers.
• Payments – Pay utility bills, education fees, govt. taxes & challan and more in seconds. Just select your bill company and pay with a tap.
• Mobile Recharge – Top up your prepaid balance, pay your postpaid bill or recharge your mobile anytime, anywhere.
• Scan to Pay – Go cardless and cashless on your shopping adventures with Scan to Pay feature.
• Lifestyle – Shopping, Travel, Entertainment, and more!

Service Requests:
• Tax Certificates – Instantly download your annual tax documents
• Account Statement – Access your account statements within few taps
• Card Management – Activate, replace & manage your HBL Debit and Credit Cards
• Account Linking – Link, view and use your HBL branch and AMC accounts

How to Login?
• Existing User: Use your Konnect Login ID and Password or login through biometric to unlock your digital wallet.
• New user: Sign up directly or open a digital account, and explore the full suite of HBL Konnect features.

Why Konnect App?
• Seamless onboarding and user-friendly design
• Secure transactions with biometric and T-PIN protection
• Wide range of services including utility payments, mobile recharge, money transfers, and more
• Available 24/7 — bank anytime, anywhere

Download now and experience the smarter way to bank with HBL Konnect. Your wallet just got an upgrade — and it’s totally worth it.

Ratings and reviews

This is a Fraud app. Whole Konnect system is a scam. I experienced a failed transaction due to their system error, but the amount was still deducted from my account and was not credited to the recipient’s account. Despite multiple attempts, my complaint has not been properly registered, and they give only excuses. It has now been 5 days, and the amount has not been reversed. When I followed up again, I was asked to wait additional hours, but the issue remains unresolved.

I have been using this for 3 years, but the last month is a nightmare. Almost every transaction fails: money is deducted but not received. While it auto-reverses, it takes 3–4 days to get my funds back. This is my salary account, and these delays cause serious financial issues. Customer care Support blames "server load," but it happens even at night. I can’t trust an app that holds my salary hostage for days due to technical glitches. Fix your servers and these transaction errors.

This is by far the worst banking app I have ever used. I deeply regret installing it. Every time I visit the bank, I am told that my issue will be resolved, yet nothing ever changes. The problem remains unresolved despite repeated assurances. Additionally, customer service has been extremely disappointing. The staff have not been helpful or supportive throughout this process. Based on my experience, I can not recommend this bank ... Resolve my issue

What’s new

Enjoy new and enhanced financial experience with the latest version of HBL Konnect app!
• New theme
• Link, view and use HBL branch accounts
• View and manage your HBL Credit Cards
• Refined user journeys for smoother experience.

Start your digital banking & lifestyle journey today!

Download now and experience the smarter way to bank with HBL Konnect. Your wallet just got an upgrade — and it’s totally worth it.