BCBSTX

Blue Cross and Blue Shield of Texas

About this app

The Blue Cross and Blue Shield of Texas (BCBSTX) app provides access to the Blue Cross and Blue Shield of Texas member information and resources. BCBSTX app also provides shopping information such as getting a quote and tracking an application.
Members can:
• Login, register or change password
• Easily access coverage, claims, and ID
• Check deductible and out of pockets amounts
• Find an in network doctor, hospital or facility
• Find a nearby urgent care facility
• Estimate the costs of procedures, tests and treatments
• View patient reviews and average wait time
• Search for doctors that speak Spanish
• View medical benefits and copay levels
• View pharmacy benefits and copay levels
• Send ID to Apple Wallet for offline access
• View their Explanation of Benefits
• Log in via Touch ID
• Live Chat with Customer Service
• Share ID Card
• Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions
• Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

Ratings and reviews

Terrible app. No matter how many times I check "trust this device" it makes me so a sign in code from my email. On top of that the provider finder has constantly been failing to load. If you have the HPN this is an issue because it's harder to find a place where you're covered. It doesn't matter how well designed and easy to navigate the UI is, this app needs a fix.

BCBSTX App is terrible! I set up Biometrics login, and it gives an error every single time. I have to type in the password instead; so frustrating to have to do that when the app is giving you the biometrics option. Chat in Contact US doesn't work, EVER, and can only be accessed in-app! I always get the error "Something went wrong". I can't access Actual Policy documents in the app. They're not listed anywhere. Who wants to carry a 100+page booklet around? This app is not convenient at all!

used to be better. the new version doesn't let you log in with finger print. it also takes a lot longer to load. my wellness features never load. it's harder to navigate than before. not sure why they pushed this version and digital only is cards. it kinda sucks. also you can't copy and paste your id number and screen shot is disabled. I was able to get around the screenshot pretty easy but it was super helpful when filling out forms to be able to copy and paste my id number. very annoying.

What’s new

General improvements and bug fixes.