BCBSTX

Blue Cross and Blue Shield of Texas

About this app

The Blue Cross and Blue Shield of Texas (BCBSTX) app provides access to the Blue Cross and Blue Shield of Texas member information and resources. BCBSTX app also provides shopping information such as getting a quote and tracking an application.
Members can:
• Login, register or change password
• Easily access coverage, claims, and ID
• Check deductible and out of pockets amounts
• Find an in network doctor, hospital or facility
• Find a nearby urgent care facility
• Estimate the costs of procedures, tests and treatments
• View patient reviews and average wait time
• Search for doctors that speak Spanish
• View medical benefits and copay levels
• View pharmacy benefits and copay levels
• Send ID to Apple Wallet for offline access
• View their Explanation of Benefits
• Log in via Touch ID
• Live Chat with Customer Service
• Share ID Card
• Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions
• Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

Ratings and reviews

Terrible app. No matter how many times I check "trust this device" it makes me so a sign in code from my email. On top of that the provider finder has constantly been failing to load. If you have the HPN this is an issue because it's harder to find a place where you're covered. It doesn't matter how well designed and easy to navigate the UI is, this app needs a fix.

Better than no app at all. But here are some significant issues. 1) can't cut&paste information like ID or group number. This is vital to ensure accurate information when filling out forms, and blocking this provides no meaningful security. 2) family dependents cannot use the app without the primary account holder getting involved. 3) Very slow to load with clunky UI. In a routine visit probably not an issue. But in a medical crunch, the physical card is going to be easier to whip out.

App is not reliable. Opens browser to log in. It has a lot of network error and then again later. This makes it difficult to find anything. From looking up a doctor, to basic information like your member card/pharmacy information. Even can't create a pass key even though it encourages to you to set one up. Same network error and try again. The website is ok but the information is scattered and not organized very well. Database isn't updated to find a PCP.

What’s new

General improvements and bug fixes.