Heetch - Ride-hailing app

4.5
208K reviews
10M+
Downloads
Content rating
Everyone
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About this app

•Heetch is a friendly and professional ride-hailing app.• We offer VTC, LVC, taxi services in several countries.

Heetch drivers are available around the clock when public transit lets you down. We display price estimates before you order and give you the option to choose your favorite payment method! We value our drivers and offer them fair commission rates on their rides.

•Heetch, the professional driver app accessible to all•

We keep you moving with the same account in multiple countries:

- 🇫🇷 In France, Heetch matches you with a driver in seconds at cheaper prices than other VTC or taxi services in Paris, Lyon, Marseille, Montpellier Lille, Nice, Bordeaux, Toulouse, Nantes, and Strasbourg.
- 🇧🇪 In Belgium, Heetch is available in the Brussels region, Antwerp, Ghent, and Leuven with LVC !
- 🇩🇿 Meet Heetch drivers in Algiers and Oran (Algeria) !
- 🇦🇴 Now also in Luanda (Angola) !
- 🇸🇳 Our drivers are available in Dakar (Senegal) !
- 🇨🇮 Find our drivers in Abidjan (Ivory Coast)
- 🇲🇱 Move around Bamako with Heetch.
- And soon so many new cities !

•Low fares, available upfront•

Avoid any nasty surprises with Heetch - we show you an estimated cost before you request your ride. Our prices are often lower than taxis and other VTC or LVC apps. Our commission rate is the lowest on the market so our drivers are fairly remunerated. What's more, get rewarded for every friend you refer who starts riding with Heetch. There’s no limit on how much you can earn.

•The only app with complete payment flexibility•

Heetch lets you pay cash without the hassle of having to save your credit card beforehand. Making splitting the cost with friends easy. No cash? Heetch works with all major credit, debit, and prepaid cards in France, Belgium and Malta. Add a new payment method, and select your favorite before you request a ride.

•Heetch, reliable and safe service wherever you need to go•

Got a late party or an early flight? Need to get home after work? Our professional drivers will ride anywhere, any time, without breaking the bank.

With delays, strikes, it's not easy to get around in the urban jungle! Heetch saves you time and money - get matched with a VTC, LVC or taxi driver within seconds. Track the arrival of your driver on the map and go meet them when they're a few minutes away. Once yourself confortable in the car, you can share your localisation to your friends. All Heetch drivers undergo a training program and we check on them on a regular basis.

•To infinity and beyond!•

Discover new cities by VTC, cab without blowing your budget!
Updated on
Jun 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and Device or other IDs
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
207K reviews
Léa Deston
June 5, 2024
Very unprofessional drivers. I have made a total of 5 journeys with Heetch and I've only encountered unprofessional behaviours from all drivers that I've never, or rarely encountered with Uber. The drivers will accept your ride, and then refuse to pick you up at the pick up location. Or accept the ride and then not move for 10 whole minutes because they're '' busy ''. They've honestly been to the limits of my patience. It is cheaper than Uber. But with worse services.
1 person found this review helpful
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Heetch
June 5, 2024
Bonjour Léa, Merci pour votre message. Je suis navrée que nos services n'aient pas répondu à vos attentes. Afin de pouvoir vous aider au mieux, pourriez vous me communiquer le numéro de téléphone associé à votre compte et la référence des courses pour lesquelles vous souhaitez signaler un problème ? Merci d'avance,
Bella Baumgartner
April 29, 2024
Be careful of hidden prices! You might think that you are using heetch to save money compared to other appy. But, if there is traffic in the way, they update the fare and you end up paying more. I tried to write them about this. But, they never responded.
6 people found this review helpful
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Kumar Abhinav
May 27, 2024
A lot of problems in login journey. 1. Doesnt let you login if you have a non-FR number. The SMS for Otp simply doesnt come. 2. Login via google/gmail is not allowed. What world are you guys living in? Passkey login is allowed everywhere, except on this app 3. Takes your fb account as login. Is this 2014? 4. Even after you login, asks for otp on phone number. Step 1 repeats. 😐😶 You guys are also not as affordable as you claim.
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Heetch
May 27, 2024
Bonjour, Merci pour votre retour, et toutes nos excuses pour cette mauvaise expérience.. Si vous souhaitez entrer en contact avec nous, n'hésitez pas à passer par le centre d'aide de l'application, nous répondrons à toutes vos questions ! Bonne soirée,

What's new

For this new version our teams have focused on correcting a few bugs. Your experience with Heetch will only be better!