HHAeXchange+

Homecare Software Solutions LLC

About this app

HHAeXchange+ is the caregiver mobile app by HHAeXchange designed to support caregivers and their clients. From the first clock-in of the day to the last recorded visit note, HHAeXchange+ makes it easier to deliver high-quality care while staying organized, EVV compliant, and connected.

With HHAeXchange+, you can:

· Clock in and out quickly with secure, configurable GPS

· View your schedule and visit details all in one place

· Record plan of care tasks and track goals without paperwork

· Capture visit notes your way – by typing, voice recordings, or photos

· Communicate with your agency through real-time chat

· Stay productive offline. Your work syncs automatically when you’re back online

· Monitor member progress proactively and improve outcomes with Care Insights

Whether you’re helping with daily activities, documenting skilled visits, or keeping families informed, HHAeXchange+ helps you focus on what matters most: caring for your clients.

Ratings and reviews

Can't even log in to Create My Account- just started with a new agency, downloaded the app, verified my email, and can't access inside the app. I enter my email & password on the log in screen, and it simply stays on that screen with info boxes still full. I deleted the app & downloaded again, nothing's changed. Not impressed- this app is trash.

The worst app I have ever used. It either takes forever to let me in or crashes several times. Occasionally, it decides to throw some random error messages or not letting me clock in. Clocking out is another level of frustration. It takes much longer to process and sometimes I have to make multiple attempts. My clock out time always end up being anywhere from a few minutes to 20 - 30 minutes late! Today, it crashed on me at least 15 times while I tried to log in for clocking out.

This is by far the worst clock-in app I've ever seen. It takes forever to load, it crashes, it's just horrible. But if you don't use it, you don't get paid, and I don't think it calculates correctly. Last week my check was short 6 hours, but I know I clocked in and out every day. And the really messed up thing is they know this app sucks and they will not adjust your hours or correct when the app crashes or fails.

What’s new

Enhanced Security & Seamless Login
We’ve added Multi-Factor Authentication (MFA) to keep your data safer than ever.
- Extra Protection: An added layer of security during login to protect your account.
- Stay Logged In: Once verified, our new secure token storage remembers you, so you can get to work faster without repeated MFA prompts.
- Improved Privacy: Enhanced encryption on iOS and Android ensures your information stays secure.

Update now for a safer, smoother experience!