Total Connect Comfort Intl

Resideo Technologies, Inc.

About this app

The Total Connect Comfort app allows users to remotely monitor and manage their heating and security system – at anytime, from anywhere. Total Connect Comfort works with the following thermostat and security solutions:

- The evohome thermostat systems
- The single zone thermostat in conjunction with an internet gateway
- The European voice controlled thermostat
- The Wi-Fi Smart thermostat (available in selected countries)
- Evohome Security
- Sucrebox Security

With the Total Connect Comfort app users can:
- View and set the indoor temperature
- View and change the program time period
- View and set a quick action (on selected solutions)
- View and set the system's operating mode (on selected solutions)
- View and set the fan's operating mode (on selected solutions)
- View a 5-Day weather forecast
- Access multiple locations if more than one system is registered
- Use the Demo Mode before purchasing a thermostat
- Automatically upgrade to new features once they become available
- Turn on or off email notifications about the system's connectivity status

With the Total Connect Comfort app together with an Evohome or SucreBox security system, users can:
- Arm, disarm or partial arm their security system
- Take camera shots upon an automatic or manual alarm trigger
- Receive alarm notifications via email or SMS
- View the alarm system activity feed
- Automatically upgrade to new features once they become available

To learn more about each solution and their respective functionalities, download the app now and take a tour using the demo mode.

Ratings and reviews

Really wished this app works better. Fine when working but 50% of the time the app crashes when loading (on both mine and my wife's phone) gets really tiresome. UPDATE - was prompted to review this app again. Nothing has changed. Still very annoying. competent enough as an app, when it does load. update: 24/2/26. No change. still have to load it once, force cancel and reload it. every SINGLE time. c'mon...

Poor star rating due to the fact that at least once a day, if not every time I open the app, it crashes, and I have to log back in with my email. Or it it takes that long to open you have frozen. it never used to be like this but has got really bad recently. I have had this system to control my heating for many years on the whole, it's ok. it's a little complicated to set up and not as easy as others to adjust or boost, but with such a big investment, still having the same issue 2yrs later!!!

Unfortunatelly the app has many, many, many issues. it is unconceivable such a large corporation is not able to build a reliable Android app. I will mention just a few of them, for lack of space. From time to time the app decides randomly it forgot my credentials so I have to type them again. they are quite long and is a tedious process exactly at the worst moment. Often the app remains in a limbo (perhaps cannot wake up from sleep) I have to stop it and start it severla times before it finally

What’s new

bug fixes and improvements