Total Connect Comfort Intl

14.8K reviews
Content rating
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About this app

The Total Connect Comfort app allows users to remotely monitor and manage their heating and security system – at anytime, from anywhere. Total Connect Comfort works with the following thermostat and security solutions:

- The evohome thermostat systems
- The single zone thermostat in conjunction with an internet gateway
- The European voice controlled thermostat
- The Wi-Fi Smart thermostat (available in selected countries)
- Evohome Security
- Sucrebox Security

With the Total Connect Comfort app users can:
- View and set the indoor temperature
- View and change the program time period
- View and set a quick action (on selected solutions)
- View and set the system's operating mode (on selected solutions)
- View and set the fan's operating mode (on selected solutions)
- View a 5-Day weather forecast
- Access multiple locations if more than one system is registered
- Use the Demo Mode before purchasing a thermostat
- Automatically upgrade to new features once they become available
- Turn on or off email notifications about the system's connectivity status

With the Total Connect Comfort app together with an Evohome or SucreBox security system, users can:
- Arm, disarm or partial arm their security system
- Take camera shots upon an automatic or manual alarm trigger
- Receive alarm notifications via email or SMS
- View the alarm system activity feed
- Automatically upgrade to new features once they become available

To learn more about each solution and their respective functionalities, download the app now and take a tour using the demo mode.
Updated on
Apr 6, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

14.3K reviews
A Google user
May 3, 2019
ability to control by zone is great. I do doubt the real temperature of the room versus the temperature recorded. Also there are some annoying optimisation and automation rules that whikst funky and valuable are damn complex to control and manage. For example if the zoned area thinks a wondow is open it drops the thermostat control to 5 degC. This is annoying when you know that there was no window open and you want to override it. otherwise a great system and oays back within 2 years.
Stephen Beckett
April 24, 2024
Buggy but usable. Pretty basic app just sets the schedule but fairly reliable, main issue is app regularly hangs and won't let you login. Also sometimes seems to set a random temp target, not what you have programmed. Lacks advanced features such as geo fencing and no graphs showing any data about temperatures or any way to monitor costs. Old house had tado which had much better interface and features. Also if connection is lost to trvs it will set all radiators to 20C so beware.
Nicky Wilkes
April 1, 2024
It is what it is... Very basic! Promises to deliver so much, but just doesn't. A lot of the work still has to be done through the web page, but even the simple tasks like capturing an image from an internal security camera just crashes. Not sure how long it has been doing this as I rarely use it, but when I do come to use it, it is important that it works...but it doesn't!
1 person found this review helpful
Resideo Technologies, Inc.
November 3, 2017
Hi Nicky, Thank you very much for sharing your experience with us. We are sorry for any troubles and would like to help make sure everything is working properly for you. Can you give us a call at 0300 130 1299 or leave us a note at We look forward to hearing from you. Thanks!