
Trevor Gaddy
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The food is great but the app is terrible to put it nicely, it runs slow and crashes fairly often. Half of the time I can't even log in so the point system is basically useless. Update 3/11/26 Both the app and website are still so incredibly broken that you cant even buy food from this company. I hadn't ordered food from here in almost a year because of the issues with ordered in app or online but figured by now they'd have fixed it. I was very wrong and will continue not giving them my money.
4 people found this review helpful

Rachel Goldwater
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The app works okay- not great. But the problem is they use Doordash to deliver. Which means that when the Doordash drivers screw up there's no way to tell Blaze about it and get the refund that you deserve. Which makes using their app to order deliver utterly worthless and a waste of $100 while you starve and spend even more money to get food from somewhere else. 2026: they've now use uber but the same problems remain. ALSO you have to get an email sent to you every single time you log in now.
1 person found this review helpful

Billy Mercado
used to be absolutely amazing to use. now, don't even waste your time. I had to call to order a pizza at a local blaze that I've been ordering at for over 5 years! That's how terrible the app is. Why can't companies see that you don't change what just works. People like reliability, like scanning your receipt, reward systems that actually work, or just signing in with a password, instead of that email sign in, registering your credit card or errors that tell you something mysterious is wrong.
8 people found this review helpful
We’re really sorry for the frustration, especially as a longtime Blaze Pizza guest. We know reliability matters. Your feedback on sign-in, rewards, and errors is noted and shared with our team. If you need help, please email blazepizza@thanx.com so we can assist you directly.