Icelandair

Icelandair

About this app

With a simple and effective interface, the app provides access to various beneficial features related to your flight, keeping all travel information in one handy location.

GET MORE OUT OF YOUR SAGA CLUB MEMBERSHIP
See your Saga Club and Tier Credit status, earn and use Saga Points, add Saga Club card to Wallet, or use your virtual Saga Club card in the app. You can also register Saga Points for past flights.

BOOK FLIGHTS
Search for your next travel destination, book your flight with auto-filled information, and access booking details in one place.

OVERVIEW OF YOUR ENTIRE JOURNEY
Manage your journey by preordering meals, choosing a seat, or adding baggage to your flight. Check-in online via the app and receive the boarding pass directly. Save your boarding pass in Wallet or share it with other travelers in your booking.

GET NOTIFIED ABOUT YOUR FLIGHT
Receive notifications at the right time and stay informed at every stage of your journey.

Ratings and reviews

Next to your airport having no food for international travelers, your app was the single most painful part of my trip. It is unstable and unreliable, ensuring that people have to pay out the nose for baggage and seats at check in at the airport. Which you also have to do because so many features of the app do not work. At least my over the top bag fees seem to be going to upgrades I will NEVER see since I'm going to go out of my way to avoid this airport.

It's a good app overall, but it failed me in a very important aspect: My trip had a layover, so the app showed two boarding passes. Well, minutes before boarding for the first leg of the trip, the first boarding pass, you know, the one I needed right then and there DISAPPEARED from the app! This was before I could use it to board!! This happened to me twice, on my way to my destination, then back. Lucky for me, I had a screenshot, but what if I didn't? Not a good experience.

The app simply does not work. It doesn't matter whether I enter my Saga Club number or my email address, I get the same error message each time: "You haven't verified your account. Please check your email for a verification link." But then they never send the link. Checked spam folder. Nothing. Uninstalled and reinstalled the app. Nothing. Reached out to customer service multiple times on the glitch. Their responses were useless.

What’s new

General maintenance and bug fixes