Capital One UK

Capital One (Europe) PLC

About this app

Quick, handy, safe and packed with brilliant features that can help with managing your finances.

INTRODUCING… THE CAPITAL ONE APP

This isn’t just another credit card app. But then, we would say that. Right?

So it’s a good job all the customers dropping 5 star reviews on here seem to agree. (About 4 out of 5 reviews hit top marks.)

WHY SO MANY FIVE STAR REVIEWS?

We listen to you (as in all 3 million of our app-using customers). And then make features based on what you need. The kind of things that let you stop wasting time filling in forms or rolling your eyes while waiting on phone lines.

Take a look at a few of the things you can do in the app:

• Set up and change your Direct Debits
• Sign in with Face or Touch ID or a passcode
• Temporarily block a card or report it lost or stolen
• Make payments and find out when your next payment is due
• Update your contact details
• View PIN
• Check your balance and how much you’ve got to spend
• See transactions
• Register multiple Capital One cards

Ratings and reviews

A lot like another lender I use, Capital One and their team have been one of the most respectful, responsible and reasonable lenders I've dealt with. Even when I entered financial struggles they were able to help me postpone payments and freeze interest until I was able to get back in the black. I know this space is for an app review but I wanted to share my experience as they have looked after my mentality, while helping me fix my finances, at the same time. Excellent company!

The app now works better than it did… BUT putting the card selection before the 'signing in' is imo a mistake, as it allows anyone (a child for instance) who picks up the phone to delete a card from the app. Only an inconvenience I know, but it still has a potential for problems ahead.

Great app for checking your balance or making payments but recently have not needed to use the app but have noticed that it is constantly using battery and data even tho it has not been opened in over a month. Seems as if there are a lot of unnecessary wake locks constantly waking up the app using battery on a constant basis. Unsure as to why the app needs to be constantly awake in the backgriund..

What’s new

General app improvements – we’ve been busy fixing bugs and tidying up your app.