Pacific Power

3.0
501 reviews
100K+
Downloads
Content rating
Everyone
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About this app

With this free app from Pacific Power, you can pay your bill, report a power outage or check the status of an outage from anywhere 24/7. Bill-ready and payment alerts help you stay up-to-date with your account. Outage alerts keep you in the know during storms.

Features:

• Report an outage or check the status of a previously reported outage for your home or business.
• Get the latest outage details including estimated restoration time, crew status and cause of the outage.
• Receive outage restoration alerts on your device to stay informed during a storm or service interruption.
• Review your account balance.
• Pay your bill quickly with your debit card, credit card or through your checking or savings account.
• Receive payment confirmations and bill-ready alerts on your device.
• Easily navigate between multiple electric accounts to pay bills and get outage details for each.
• Log in with your existing Pacific Power user ID and password, or quickly and easily create an account to access secure services through the app.
• Stay connected with direct dial to customer service, get the latest news and tips, and follow our social media channels.

Data charges may apply for notifications. Fees apply for debit and credit card payments.
Updated on
Nov 12, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.0
501 reviews
Timmi Corner
March 3, 2022
WORST APP EVER. Developer should be ashamed of this mess. This is a terrible app. I log in monthly, to check and pay bill. EVERY month the biometric password doesn't work and has to be reestablished. It works when I finish, but not later when I return. So tell me again, what is the point of setting a biometric password????
9 people found this review helpful
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A Google user
July 19, 2019
I'm not sure what all the low ratings are about. I haven't had any trouble with this app. Maybe people are expecting too much from a simple account app, or they all have crappy slow phones! Personally I find it extremely helpful for checking my account history, current bill, updating payment methods, and looking at my power usage. You can even see your usage charted over time on a graph. The app loads quickly and hasn't crashed on me. It's easier than logging onto the desktop site for sure!
14 people found this review helpful
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A Google user
April 1, 2020
Unable to make payments. The app keeps putting a comma instead of a decimal point between dollars and cents. When I change it to a decimal point it is changing back to a comma every time I try to submit it. I am assuming that the comma is the reason for the error message I keep getting every time. I have no problem making payments on the website!
10 people found this review helpful
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What's new

Pacific Power is now partnering with Paymentus as its new payment vendor, recognized as one of the leaders of billing and payment solutions in North America. In the future, this partnership will lead to additional new and exciting ways to pay your bill quickly and securely through our mobile app.