Pacific Power

KUBRA iMobile

About this app

With this free app from Pacific Power, you can pay your bill, report a power outage or check the status of an outage from anywhere 24/7. Bill-ready and payment alerts help you stay up-to-date with your account. Outage alerts keep you in the know during storms.

Features:

• Report an outage or check the status of a previously reported outage for your home or business.
• Get the latest outage details including estimated restoration time, crew status and cause of the outage.
• Receive outage restoration alerts on your device to stay informed during a storm or service interruption.
• Review your account balance.
• Pay your bill quickly with your debit card, credit card or through your checking or savings account.
• Receive payment confirmations and bill-ready alerts on your device.
• Easily navigate between multiple electric accounts to pay bills and get outage details for each.
• Log in with your existing Pacific Power user ID and password, or quickly and easily create an account to access secure services through the app.
• Stay connected with direct dial to customer service, get the latest news and tips, and follow our social media channels.

Data charges may apply for notifications. Fees apply for debit and credit card payments.

Ratings and reviews

The app is broken and won't let me log in. Whenever I try to log in, it says my credentials are "invalid" even though I log in all the time on my computer. I even called Pacific Power who confirmed my username and email address, but for some reason the app will not accept my information. I can't even change my password in case this is the issue, because it doesn't recognize my email address—the same one that Pacific Power confirmed is correct. This app is complete garbage.

I'm not sure what all the low ratings are about. I haven't had any trouble with this app. Maybe people are expecting too much from a simple account app, or they all have crappy slow phones! Personally I find it extremely helpful for checking my account history, current bill, updating payment methods, and looking at my power usage. You can even see your usage charted over time on a graph. The app loads quickly and hasn't crashed on me. It's easier than logging onto the desktop site for sure!

I just want to pay my bill, stop making me jump through all these hoops just to login. My experience today: open app, have to update app to login, after update it removed my saved login, type in again, says it updated security policies so I have to change password and doesn't let me login, I go to desktop to change password, doesn't like the passwords I try, have to come up with weird password that fits their criteria. All just to pay my bill which takes 20 seconds on other apps.

What's new

Layout bugfixes