MyVanilla

Interactive Communications International, Inc.

About this app

The MyVanilla App provides you FAST, SECURE and EASY access to your MyVanilla Prepaid Visa® Card so you can manage your account how, when, and where you want. Spending and money management – your way, every day, for your life. Always know your account status while you’re on the go with the MyVanilla Mobile App.

Ratings and reviews

l disputed and unauthorized usage almost 3 months ago. l called customer service today to see about the issue and what's taking so long and they told me it would be another 3 months before I get a reply. I put $100 on the card and when I was getting ready to use it there was only $33 on there. I disputed it to to see what was going on with the issue. I didn't know put in $100 on a card reels up it may not using my $100 for 6 months. they even told me I'm not able to use the money that was left.

Been using this app for a couple years now. Everything is straightforward & intuitive. Never had a problem until a few days ago.. All of a sudden one day I go to log in & it tells me my username and/or password is wrong but it isn't. I can log in on my desktop just fine. I'm not sure what the deal is.. I uninstalled & reinstalled to see if that would work but to no avail.. Shame.. Back when it worked, it was easily a 3.5 or 4 star app.

At first it was good and now it keeps getting bad. I do not like the transaction fee that was raised from 50 cents to 95 on every transaction. The mobile app hasn't let me login for 2 months now. It's supposedly being worked on Good thing is no annual or monthly fees. It's not bad if you withdrawal all your $ when it is credited to your account. That way I avoid transaction fees. I don't like keeping my $ on cards or banks anyways. I may switch to card wth no trans fee for online purchases.

What’s new

Minor bug fixes