Index: Business Phone Number

Pinger, Inc

In-app purchases

About this app

Index helps small businesses improve customer communication with powerful tools like instant auto-reply, texting shortcuts, customer notes, and more.

GET A DEDICATED BUSINESS PHONE NUMBER

Index gives you a local number that you can use alongside your existing business number or as a replacement for it. Your Index Number powers all of your Index communication tools and features.

RESPOND TO MISSED BUSINESS CALLS AUTOMATICALLY

Turn missed calls into opportunities with Auto-Reply. Index immediately sends a custom, branded text message to keep customer conversations going when you can't pick up the phone. Share hours, important links, and anything else that might help you win new business.

HELP CUSTOMERS INSTANTLY WITH TEXTING SHORTCUTS

Access shortcuts for interacting with customers right from your text thread using Index’s Texting Toolbar. Create reusable templates for common questions, book appointments, request payment, collect reviews, and more—all with a tap.

CAPTURE AND ORGANIZE IMPORTANT CUSTOMER INFORMATION

Save important details about your customers easily, and reference them quickly to add a personal touch to every conversation. Organize customers into lists for sharing updates, offers, and more.

REACH CUSTOMERS THE WAY THEY PREFER TO BE REACHED

89% of customers prefer texting businesses over any other mode of communication. Index’s suite of simple, text-based features empowers businesses to reach customers on their terms.

Index gives you powerful tools to manage your customer interactions with the convenience of text.

Download Index today to start your risk-free 7-day trial. Cancel anytime.

Terms of service:
https://www.pinger.com/terms

Privacy Policy:
https://www.pinger.com/privacy-policy/

Ratings and reviews

This app could be great. Unfortunately, three days after porting in my business number, I still can't send or receive texts. I'm missing texts from potential clients, current clients and past clients. I've reached out to customer support every day. The problem isn't being solved. It's unacceptable to not be able to get the most basic service right Update: Customer service was very responsive. They communicated with me while tech support worked on the problem. After five days, everything works

poor navigation experience, it's just a big list of all contacts you've ever made it needs to be separated, by calls, voicemails, and text. it's way too hard to go through your communication and find things!

I previously gave this app a 5 star review, however in the last few months it has become so buggy that it is more difficult to use than it is useful. I have now had major problems for at least 4 weeks and keep getting the same suggestions which do not work for fix it. Finally I was told that it was a known bug and would be fixed soon. It has been a month and still not fixed. Furthermore tech support only works limited hours and is not very responsive or helpful. I can no longer recommend

What’s new

Better. Faster. More Reliable. That’s our motto for every update. And in this release, performance updates make Index all of those things.

If you’re enjoying the app, please leave us a rating or review. Need help? Email us at: [e-mail]